Each Anyware component is configured to log events. The amount of information captured can be configured by setting the log verbosity on a scale from 0 (least verbose) to 3 (most verbose). By default, the Standard Agent for Windows records log events at level 2.
At the start of each PCoIP session, a unique session ID is generated by the Anyware Client and passed to all connected Anyware components (including the agent). Log messages generated by the agent are prefixed with this session ID, making it easy to identify All log messages generated during a single session, by any Anyware component, will be prefixed with the same session log ID in RFC-4122 format:
Each Anyware component creates and updates a log file which records its activity as the system is used. Most troubleshooting within a Anyware system begins by examining these log files and looking for error conditions or other indications that may explain why the system is not operating as expected.
Log files for the Standard Agent for Windows and other Anyware components are saved to log directories.
You can use the PCoIP Control Panel to register a license, check the status of a license, and renew a license.
The PCoIP Control Panel can be opened using either of these methods:
Log files for the Anyware agent are located in the following directories by default. If you changed your agent's location during installation, the log files will be in your custom location instead.
Anyware clients can connect to your desktops hosted in proof-of-concept, cloud, or datacenter deployments.
You can configure the Anyware agent, and optimize PCoIP protocol behavior for local network conditions, by adjusting Windows GPO variables.
The variables are in admx template files, which are imported automatically by the agent installer.
Template files on domain controllers are not automatically installed
Template files are not automatically installed on domain controllers. You must manually import the files into the domain controller's Group Policy Editor.
This section lists the prerequisites for installing and using Zoom VDI for HP Anyware.
Zoom VDI for HP Anyware allows for an enhanced video conferencing performance in HP Anyware environments, by offloading the audio and video streams from Anyware agent devices to Anyware client devices. The client devices handle the processing of the video and audio streams, and directly transmit the streams to and from Zoom servers, thereby resulting in an improved conferencing experience.
This topic contains instructions for installing the Zoom VDI Client on Agent machines.
Before you begin, make sure that you have administrator privileges on the agent machine on which you want to install the Zoom VDI Client.
On the agent machine, access the VDI releases and downloads page in a web browser.
Under Compatible plugins, locate the installer version. The version must be 5.16.10 or later.