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Setting up your HP Anyware Manager (Legacy version)

How do you deploy SSD disk with HP Anyware workstation templates in Azure? The template needs to be modified as follows: Under "osDisk" property, add this attribute: "managedDisk": { "storageAccountType": "StandardSSD_LRS" } You also need to set the …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: September 12, 2023

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Workaround for database failures when restoring or migrating from PCoIP Management Console 2.4 or older to versions 2.5.1 or newer.

Customers on Management Console (MC) 2.4 or older, restoring databases, or migrating to 2.5.1 or newer are required to run this mandatory database clean-up script prior to the restore or migration. These steps reduce the size of the database which is …

Disable IPv6 in HP Anyware agent

IPv6 is enabled by default in HP Anyware agent starting agent 21.07 release. Disable IPv6 (Only IPv4 connection is allowed) Windows agent Open Registry Editor . Add registry value under …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: September 3, 2023

138

How do I set the verbosity level for PCoIP Agent log entries?

For HP Anyware, Amazon Workspaces, and Horizon View 5.2+: When changing the verbosity level for the PCoIP Agent, the logging level for all components are changed. Configuring the verbosity level in Windows The log verbosity for PCoIP Windows log files …

Knowledge Base Article Tutorial Setup HP Anyware

Last modified: September 3, 2023

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How does a PCoIP Zero Client wake up the host PC?

PCoIP Zero Clients can wake up a remote PC/workstation that has a PCoIP Remote Workstation Card installed. The following diagram shows the order of how a zero client wakes up a host PC. The PCoIP Zero Client sends a Magic Packet to the PCoIP Remote …

How do I configure the Remote Workstation card's bandwidth settings?

You can configure the bandwidth settings of a PCoIP Remote Workstation Card (host card) through the Administrative Web Interface or the PCoIP Management Console. To limit PCoIP bandwidth requirements: Configure settings correctly for the PCoIP Remote …

Using a custom display resolution and the Hot Plug Reset function on a PCoIP Zero Client

Setting a custom display resolution A PCoIP Zero Client allows you to set a custom display resolution on the client, which is saved even when the client is powered down. This lets you set a resolution that is different than the attached display's native …

How do I enable NTP on PCoIP Zero Clients and PCoIP Remote Workstation Cards?

Enabling NTP is important on the PCoIP Zero Client and PCoIP Remote Workstation Card. NTP is using for the following: Setting the time and date of the PCoIP Zero Client and PCoIP Remote Workstation Card. As there is no battery on the devices, the time and …

What causes a firmware upgrade failure?

Problem Uploading firmware through the AWI or a PCoIP Zero Client or PCoIP Remote Workstation Card fails with an error message. Applying firmware through the PCoIP Management Console fails. Cause and Solution There are multiple scenarios that can cause …

Understanding the support bundle for Linux PCoIP agents

Support bundles can be generated on a Linux agent by running the pcoip-support-bundler(1) command. The command must be run as root and will generate a gzipped tar file in /tmp , outputting the name of the generated file (something like …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: September 25, 2023

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