Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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What is a PCoIP Remote Workstation Card?

Answer: "PCoIP Remote Workstation Card" or "host card" or "hardware host" refers to Teradici's hardware implementation of a PCoIP protocol encoder. It's also used to refer to products that use the Teradici's hardware encoder including: PCI Express PCoIP …

How do I turn off temporal dithering in an AMD graphics card?

Follow the instructions below to disable temporal dithering in an AMD GPU installed in your host PC/workstation, or a computer with a PCoIP Remote Workstation Card (host card) installed. If temporal dithering is enabled on a machine using PCoIP, it may …

Troubleshooting session disconnections

Problem PCoIP sessions are getting disconnected for no apparent reason. PCoIP session disconnections can be random events, occur after a certain time has elapsed or impact all PCoIP sessions at once or just one PCoIP session, either way they are …

Troubleshooting Keyboard and Mouse issues

Problem When connecting to a remote session the keyboard and mouse do not work, the input is sporadic, the input lags, the cursor doesn't appear or the mouse is out of position. Cause There are many causes for Keyboard and Mouse issues. They include: …

Is Network Quality of Service - QoS Required for PCoIP protocol deployments?

Since PCoIP is a real-time protocol, quality of service (QoS) must be implemented for virtual desktop or remote workstation deployments using the PCoIP protocol in constrained environments. Teradici previously recommended QoS as essential for successful …

What are HP Anyware Products

After completing this unit, you’ll be able to: Understand the purpose and meaning of HP Anyware products 10 mins PCoIP (PC over IP) is a remote display protocol that delivers remote desktops and data to the end users securely. Following are the HP …

What are the jumpers and LEDs on the Tera2 PCoIP Remote Workstation Card used for?

All external connectors on Tera2 PCoIP host cards are for diagnostic purposes. Jumpers J15 and J25 are configurable and their functions are described below. If you want Tera1 jumper explanations instead, refer to What are the jumpers on the Tera1 host …

The impact of graphics card temporal dithering

Temporal dithering is an intentionally applied blurring method used by some graphics cards to increase the amount of color and shading that can be done on a system. It's a trade-off between a little distortion and much smoother looking pictures. During …

How to use the HP Anyware Licensing Portal

The HP Anyware Licensing Portal provides secure access to the list of licenses and can be used by the company's assigned Account Administrator. The Account Administrator role can be fulfilled by one central administrator or can be distributed across …

What is the difference between local and remote cursor in the PCoIP Host Software?

Local cursor Local cursor draws the mouse pointer locally at the client which improves the user experience when the client is connected over a long latency network. The improvement is due to the client sending the mouse coordinates to the remote host and …

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