Why can't I change the display resolution in Windows when using HP Anyware on Windows?
Problem When connected to a remote machine via HP Anyware on Windows, opening the display settings results in greyed out options and a message "Some settings are controlled by your system administrator". You cannot change the screen resolution, select the …
Knowledge Base Article Troubleshooting Display HP Anyware Zero Clients
Last modified: April 16, 2024
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Displays
After completing this unit, you’ll be able to: Understand the different display configurations. Understand the supported resolutions 20 mins With PCoIP, you can configure several display settings as described below.   Display Resolutions PCoIP supports …
Knowledge Base Article Tutorial Display HP Anyware
Last modified: September 5, 2023
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Host Display Health Check - Diagnostics and troubleshooting guide
Summary To receive a detailed host diagnostic report, create a host agent  support/log file bundle  and then submit this bundle to the PCoIP  health check   tool.  Once the files are submitted, it will take 5-10 minutes to produce a detailed report.  The …
Knowledge Base Article Diagnostics Display HP Anyware Remote Workstation Card
Last modified: September 3, 2023
4141
Why has my PCoIP Client display temporarily shown a black screen?
Scenario While in a PCoIP session, the display(s) temporarily go black for a few seconds (typically 1-5 seconds) and then resumes normal operation. Occasionally the screen may be briefly frozen instead of turning black.   Cause This entry signifies that …
Knowledge Base Article Troubleshooting Performance Display HP Anyware Zero Clients
Last modified: September 13, 2023
8242
Display resolution, topology, image artifacts or rendering-performance issues in HP Anyware with a GPU
Symptoms If you are using HP Anyware's Graphics agents with a GPU, either Nvidia GRID or AMD FirePro, the following issues may be caused by incorrect GPU driver: Image tearing Image artifacts Slow connection times Display topology issues Low frame rates …
Knowledge Base Article Troubleshooting Display Performance HP Anyware
Last modified: September 15, 2023
1532
Why do I see black bars on the side or bottom of my display when connecting to a zero client?
Scenario : When connecting a display (TV or monitor) to a PCoIP zero client you get solid black bars at the top and bottom or left and right sides of the display. It appears as if the image is being cut off. Resolution : This issue is caused by ' …
Knowledge Base Article Troubleshooting Display HP Anyware Remote Workstation Card Zero Clients
Last modified: July 15, 2023
326