FAQ - What are the required TCP/UDP ports for PCoIP technology?
Answer: The TCP and UDP ports assigned for PCoIP technology are shown in the tables below. Please note that IANA assigned port 4172 to the PCoIP protocol. Teradici License Server Teradici License Server Port Port Number Direction Description Online …
Knowledge Base Article FAQ Management Setup HP Anyware Management Console Remote Workstation Card Software and Mobile Clients Zero Clients
Last modified: May 1, 2023
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Tera 2 PCoIP Zero Client and PCoIP Remote Workstation Card firmware prerequisites when upgrading to new firmware releases.
Answer Depending on the currently installed firmware version on your Tera2 device, an upgrade to new firmware may require an intermediate firmware upload. To upgrade the PCoIP Zero Client and PCoIP Remote Workstation Card firmware, follow the associated …
Knowledge Base Article Troubleshooting Management Setup Remote Workstation Card Zero Clients
Last modified: January 12, 2021
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How do I upload firmware on PCoIP Zero Clients or PCoIP Remote Workstation Card?
This knowledge base article applies to using the Administrative Web Interface (AWI) as the tool used to upload firmware. To upload the firmware using the PCoIP Management Console, refer to Management Console 202x.x (or 1.10.x) administrators' guide and …
Knowledge Base Article Tutorial Setup Management Security Management Console Remote Workstation Card Zero Clients
Last modified: August 1, 2018
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Troubleshooting Management Console Connectivity with Firmware 20.01
Firmware version 17.05 or 20.01 or newer is intended to be managed by PCoIP Management Console 20.01 or newer. Teradici recommends upgrading to PCoIP Management Console 20.01 prior to deploying firmware 17.05 or 20.01. Before using PCoIP Zero Client or …
Knowledge Base Article Troubleshooting Management Setup Management Console
Last modified: May 3, 2023
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Sample nginx configuration for proxy when using remote device management
This is a sample configuration when using an NGINX version 1.9.9 reverse proxy. It was used for an NGINX system installed on CentOS 7. You will be required to modify the highlighted unique fields for your environment. Other reverse proxy systems may …
Knowledge Base Article Tutorial Management Setup Management Console
Last modified: November 9, 2022
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Linux DHCP server configuration when using DHCP Discovery on PCoIP Management Console 2.x and 3.x
Answer: This is based on PCoIP Management Console 2.x and newer only This is an example of configuring a Linux DHCP server when using DHCP Option for device discovery. The DHCP server is configured by editing the configuration file: /etc/dhcpd.conf This …
Knowledge Base Article Tutorial Management Setup Management Console
Last modified: November 18, 2022
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What causes a firmware upgrade failure?
Problem Uploading firmware through the AWI or a PCoIP Zero Client or PCoIP Remote Workstation Card fails with an error message. Applying firmware through the PCoIP Management Console fails.   Cause and Solution There are multiple scenarios that can cause …
Knowledge Base Article Troubleshooting Setup Management Remote Workstation Card Zero Clients
Last modified: November 18, 2022
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How can I change USB authorizations for PCoIP Zero Client?
USB devices can be enabled or disabled which allows IT control of the use of peripherals with Cloud Access Software PCoIP Agent, VMware Horizon View using PCoIP protocol, or PCoIP Remote Workstation Cards. PCoIP Zero Clients provide unique USB security …
Knowledge Base Article Tutorial Management Peripheral Devices Security Remote Workstation Card Zero Clients
Last modified: October 26, 2022
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How do I set up or override PCoIP Software Session Variables on a virtual machine?
PCoIP Software session variables provide an easy and flexible way for administrators to tune and configure a PCoIP session if required.   Cloud Access Software PCoIP Agent There are two pcoip group policy object template files in PCoiP Agent version 2.11 …
Knowledge Base Article Tutorial Setup Performance Management Session HP Anyware
Last modified: December 9, 2022
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