Which PCoIP Zero Clients are VMware Ready certified?
For a list of VMware Ready certified PCoIP Zero Clients see VMware View HCL .  Note: PCoIP Zero Clients can be identified by ThreadX in the OS Version column.  For a complete list of PCoIP Zero Clients, see the HP web site . … Which PCoIP Zero Clients are …
Knowledge Base Article Advisory Setup Third Party Enhancements Zero Clients
Last modified: September 3, 2023
417
Can't manage zero client after moving it to a different network
Scenario: You had the zero client managed by the management console and then moved the zero client to a different network. You can still connect to your desktop VM. You just cannot manage the zero client. Answer: Since network connectivity is confirmed …
Knowledge Base Article Troubleshooting Management Management Console Zero Clients
Last modified: November 8, 2020
405
What types of USB devices are supported in Linux with the PCoIP Remote Workstation Card?
The Tera2 PCoIP Remote Workstation Card presents a Open Host Controller Interface (OHCI) and Enhanced Host Controller Interface (EHCI), supporting the USB 1.0 and USB 2.0 specifications respectively, via the PCIe 1x connector to the motherboard. If is up …
Knowledge Base Article Advisory Peripheral Devices Remote Workstation Card
Last modified: August 2, 2023
393
Why can I use my cell phone to transfer files when I have blocked all mass storage devices through the Unauthorized Devices table?
There are 3 ways to transfer data to USB devices. Mass storage devices (flash drives, DVD), all file types Photo Transfer Protocol - PTP - still image capture device class for cameras, (pictures). Media Transport Protocol - MTP - (smartphones), all file …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: November 17, 2022
383
Why my HP Anyware active directory service account user is failing to login to HP Anyware management interface?
Cause: Currently HP Anyware Manager does not allow domain administrators to be part of any group other than Domain Admins.  Solution: It is a known issue in HP Anyware Manger and bug has already been created for this issue. We are working to let customers …
Knowledge Base Article Troubleshooting Management HP Anyware
Last modified: September 19, 2023
378
Requirements for the Leostream broker to automatically detect a PCoIP Remote Workstation Card?
Requirements For the Leostream broker to automatically detect a Remote Workstation Card the following components must be installed: PCoIP Remote Workstation Card inserted in the host PC Leostream Connection Broker 7.7 or newer Leostream Agent 5.5.95 or …
Knowledge Base Article Tutorial Third Party Enhancements Remote Workstation Card HP Anyware
Last modified: September 19, 2023
366
Is the current Texas Instruments USB to serial adapter in the Samsung NC241 compatible with View 5.0?
Answer: No, the current Texas Instruments USB to serial adapter built in to the Samsung NC241 is not compatible with View 5.0, or with the latest TI drivers. For View 5.0 an older legacy driver must be used. This driver must be obtained directly from …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: August 1, 2018
361
Why does the Management Console not recognize the DNS-SRV records and not connect with my PCoIP Zero Clients?
Scenario On a non-Microsoft DNS server, the DNS records have been created and the SRV record set for auto-discovery. However, the PCoIP Management Console is not recognizing these records and the PCoIP Zero Client devices are not registering in the …
Knowledge Base Article Troubleshooting Management Management Console Zero Clients
Last modified: September 19, 2023
335