What does GSOAP :tera_gsoap_tls_shutdown: tera_rtos_event_get timeout mean in the log?
Problem Message GSOAP :tera_gsoap_tls_shutdown: tera_rtos_event_get timeout is found in host or client log file.   Cause GSOAP is the protocol used by the PCoIP Management Console 1.x. This error is caused by a socket being opened by GSOAP and not closed …
Knowledge Base Article Troubleshooting Management Management Console Remote Workstation Card Zero Clients
Last modified: September 8, 2023
186
How can I change USB authorizations for PCoIP Zero Client?
USB devices can be enabled or disabled which allows IT control of the use of peripherals with HP Anyware PCoIP Agent, VMware Horizon View using PCoIP protocol, or PCoIP Remote Workstation Cards. PCoIP Zero Clients provide unique USB security features that …
Knowledge Base Article Tutorial Management Peripheral Devices Security Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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Troubleshooting Management Console Connectivity with Firmware 20.01
Firmware version 17.05 or 20.01 or newer is intended to be managed by PCoIP Management Console 20.01 or newer. HP Anyware recommends upgrading to PCoIP Management Console 20.01 prior to deploying firmware 17.05 or 20.01. Before using PCoIP Zero Client or …
Knowledge Base Article Troubleshooting Management Management Console
Last modified: September 15, 2023
5737
Error Failed to find anything in domain DN when installing HP Anyware Connector
ERROR Failed to find anything in domain DN   Issue: When trying to install HP Anyware Connector you receive the error "ERROR Failed to find anything in domain DN: dc=172,dc=31,dc=18,dc=194" (note that the ip in the error will not be the same). The most …
Knowledge Base Article Troubleshooting Management HP Anyware
Last modified: September 3, 2023
212
When does the PCoIP Management Console apply a resolution change using the Enable Preferred Resolution Override setting while in a PCoIP session?
In PCoIP Management Console (MC) 1.9.1 (and newer), PCoIP Zero Clients with firmware 4.1.2 (and newer) can be configured to override the attached monitors native resolution using the Enable Preferred Resolution Override feature. The setting is recognized …
Knowledge Base Article Troubleshooting Management Display Management Console Zero Clients
Last modified: September 3, 2023
451
How to configure an Amazon Network Load Balancer (NLB) with the PCoIP Connection Manager and Security Gateway or HP Anyware Connector
The following article provides an example on how to  setup an Amazon Network Load Balancer with the PCoIP Connection Manager and Security Gateway (CM/SG) or HP Anyware Connector (CAC). Prerequisites:   Connection Manager & Security Gateway: 1. Deploy the …
Knowledge Base Article Tutorial Management Setup HP Anyware
Last modified: September 3, 2023
1481
Core API - PCoIP Client SDK for macOS
Core API Change Log This section outlines API call updates and changes for the Core API from the different versions of the PCoIP Client SDK for macOS. 20.10 PcoipClientInitData PcoipClientInitData structure has been changed for licensing related data. The …
Knowledge Base Article Tutorial API/SDK HP Anyware
Last modified: September 3, 2023
364
Sample nginx configuration for proxy when using remote device management
This is a sample configuration when using a NGINX version 1.14.1 reverse proxy. It was used for a NGINX system installed on Rocky Linux 8. You will be required to modify the highlighted unique fields for your environment. Other reverse proxy systems may …
Knowledge Base Article Tutorial Management Setup Management Console
Last modified: April 25, 2024
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