How can I shadow a VMware Horizon View PCoIP desktop session from my vSphere console?
Note: This knowledge base article does not apply to HP Anyware. HP Anyware uses a  Anyware software GPU or a hardware GPU disabling the vSphere Console. In some cases viewing a remote users PCoIP session may be beneficial to troubleshooting an issue. In …
Knowledge Base Article Tutorial Setup Display Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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FAQ - HP Anyware Manager and HP Anyware Connector
This article provides common questions and answers about HP Anyware Manager (previously HP Anyware Manager). It includes concepts, guidelines and troubleshooting checklists and links to the product documentation instructions found in the various HP …
Knowledge Base Article FAQ Setup HP Anyware
Last modified: September 12, 2023
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Can multiple PCoIP Zero Clients connect to multiple PCoIP Remote Workstation Cards in a workstation/PC simultaneously?
You can install multiple PCoIP Remote Workstation Cards (host cards) into a workstation/PC and have multiple PCoIP Zero Clients connecting to them simultaneously. Each PCoIP Zero Client must have 1 PCoIP Remote Workstation Card. PCoIP Zero Clients can …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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What are the jumpers and LEDs on the Tera2 PCoIP Remote Workstation Card used for?
All external connectors on Tera2 PCoIP host cards are for diagnostic purposes. Jumpers J15 and J25 are configurable and their functions are described below. If you want Tera1 jumper explanations instead, refer to  What are the jumpers on the Tera1 host …
Knowledge Base Article Troubleshooting Setup Remote Workstation Card
Last modified: April 17, 2024
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What is an acceptable level of packet loss?
Just like VoIP and video conferencing, PCoIP is a real time protocol. Once a packet is lost in transit, there typically isn't time to re transmit before the PCoIP session is impacted. Therefore, the most acceptable level of loss is 0%. Packet loss maybe …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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Where can I find a PCoIP-compatible connection broker?
In additional to HP Anyware Manager, as part of the Technology Partner Program, HP Anyware enables companies to build support for PCoIP session brokering. The following is a list of PCoIP compatible connection brokers:   Company Product Compatible with …
Knowledge Base Article Advisory Session Setup HP Anyware Remote Workstation Card
Last modified: September 25, 2023
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Client Health Check - Diagnostics and troubleshooting guide
Summary To receive a detailed client diagnostic report, create a client  support/log file bundle  and then submit this bundle to the PCoIP  health check   tool.  Once the files are submitted, it will take 5-10 minutes to produce a detailed report.  The …
Knowledge Base Article Diagnostics Session Performance HP Anyware
Last modified: September 25, 2023
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