How do I determine how much bandwidth a PCoIP Protocol Session is consuming?
There are multiple options to determine how much bandwidth a PCoIP protocol session is consuming.   Viewing live data on a PCoIP Zero Client or PCoIP Remote Workstation Card The active PCoIP protocol session bandwidth can be viewed in the PCoIP Zero …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card
Last modified: September 3, 2023
4082
What causes a firmware upgrade failure?
Problem Uploading firmware through the AWI or a PCoIP Zero Client or PCoIP Remote Workstation Card fails with an error message. Applying firmware through the PCoIP Management Console fails.   Cause and Solution There are multiple scenarios that can cause …
Knowledge Base Article Troubleshooting Setup Management Remote Workstation Card Zero Clients
Last modified: September 3, 2023
3977
PCoIP display is 'blurry' and the image is of lower than expected quality
Problem When using PCoIP the display is 'blurry' or of low quality. The display may be persistently blurry or is blurry intermittently and slow.    Cause Typically a blurry screen is due to the lack of bandwidth. Throughout a PCoIP session, PCoIP network …
Knowledge Base Article Troubleshooting Performance Display Remote Workstation Card Zero Clients HP Anyware
Last modified: September 3, 2023
3848
Error: The Certificate for the Domain Controller is Untrusted or Invalid
Problem   When connecting to a HP Anyware PCoIP Agent the client receives the error "The Certificate for the Domain Controller is Untrusted or Invalid."     Causes:   The error generally means that the HP Anyware Connector was unable to communicate with …
Knowledge Base Article Troubleshooting Security Authentication HP Anyware
Last modified: March 25, 2024
3395
How can I shadow a VMware Horizon View PCoIP desktop session from my vSphere console?
Note: This knowledge base article does not apply to HP Anyware. HP Anyware uses a  Anyware software GPU or a hardware GPU disabling the vSphere Console. In some cases viewing a remote users PCoIP session may be beneficial to troubleshooting an issue. In …
Knowledge Base Article Tutorial Setup Display Third Party Enhancements Zero Clients
Last modified: September 3, 2023
3164
FAQ - HP Anyware Manager and HP Anyware Connector
This article provides common questions and answers about HP Anyware Manager (previously HP Anyware Manager). It includes concepts, guidelines and troubleshooting checklists and links to the product documentation instructions found in the various HP …
Knowledge Base Article FAQ Setup HP Anyware
Last modified: September 12, 2023
3158
How do I Set Zero Client password in PCoIP Management Console?
Use PCoIP Management Console PCoIP Management Console is recommended to manage the password setup for zero clients, including enabling the password protection for OSD and AWI, setting the password, and whether or not hiding the Password options from OSD …
Knowledge Base Article Tutorial Authentication Management Management Console Zero Clients
Last modified: September 3, 2023
3099
Can multiple PCoIP Zero Clients connect to multiple PCoIP Remote Workstation Cards in a workstation/PC simultaneously?
You can install multiple PCoIP Remote Workstation Cards (host cards) into a workstation/PC and have multiple PCoIP Zero Clients connecting to them simultaneously. Each PCoIP Zero Client must have 1 PCoIP Remote Workstation Card. PCoIP Zero Clients can …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 3, 2023
3080