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What do the power LED and PCoIP LED on the PCoIP Zero Client indicate?

The power button LED indicates the PCoIP Zero Client's power status or, when flashing green, the host PC/workstation's low-power state. The PCoIP LED is a separate indicator on the PCoIP Zero Client (usually directly above the power button LED). It lights …

How does a PCoIP Zero Client wake up the host PC?

PCoIP Zero Clients can wake up a remote PC/workstation that has a PCoIP Remote Workstation Card installed. The following diagram shows the order of how a zero client wakes up a host PC. The PCoIP Zero Client sends a Magic Packet to the PCoIP Remote …

Determining why the PCoIP Zero Client was reset to factory default

Problem The PCoIP Zero Client unexpectedly reset to factory default. Cause The PCoIP Zero Client would only reset to factory defaults if one of the reset options was used. The PCoIP Zero Client can be reset by the PCoIP Management Console, through the …

HP Anyware Manager SAML Authentication with Okta

Requirements Must have an Okta account Must have users in Okta 1. Create an Okta account if you do not have one, or else log-in to your existing Okta account. You must be logged in as an Okta Admin. 2. From the Okta site click Applications from the …

HP Anyware Manager Administrator interface gives an error 502 - Web server received an invalid response while acting as a gateway or proxy server.

Problem When trying to access the management interface of the HP Anyware Manager, you receive the following error: Server Error 502 - Web server received an invalid response while acting as a gateway or proxy server. There is a problem with the page you …

HP Anyware Manager POC Basic Setup

HP Anyware Manager POC Setup This KB article provides an overview of HP Anyware Manager once it is setup using the quick start provisioning scripts located here: https://github.com/teradici/cloud_deployment_scripts . This article outlines how to sign …

Knowledge Base Article Tutorial Management HP Anyware

Last modified: September 3, 2023

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HP Anyware Standard & Graphic agents (21.03, 21.01. 20.10) are unable to install due to powershell execution popup

Issue: Users are unable to install a new instances for HP Anyware Standard or HP Anyware Graphics agent for Windows when using one of the following loads identified in the table below: HP Anyware (Windows Version) Versions Impacted To fix, upgrade to the …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: July 28, 2023

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Why are some Tera2 PCoIP Zero Clients showing the Online status as "False" in PCoIP Management Console 2.x and 3.x?

This indicates that the Tera 2 PCoIP Zero Client is not being managed by the PCoIP Management Console and can be one of several reasons: Not powered on Firmware has been downgraded to 4.x so no longer manageable by PCoIP Management Console 2.x and 3.x NTP …

How do I set up Location Based Printing with VMware Horizon View on a PCoIP Zero Client?

Note: For current information regarding location based printing, please see the VMware documentation. (e.g. http://pubs.vmware.com/view-52/topic/com.vmware.view.administration.doc/GUID-1EB46B6D-EBF7-499E-9AE1-D8253C9FB241.html .) VMware Horizon View 7 …

Knowledge Base Article Tutorial Setup Zero Clients

Last modified: October 13, 2023

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How do I change the image quality properties of a PCoIP Remote Workstation Card?

Review the below table to understand where to change the image quality properties in a remote workstation environment. This information applies to sessions between PCoIP Zero Clients and a PCoIP Remote Workstation Card (i.e. host card). If you are using a …

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