Configure HP Anyware Event Log Verbosity
HP Anyware event log verbosity (level) can be configured on both the client and agent software.   PCoIP Software Client for Windows: http://www.teradici.com/web-help/pcoip_client/windows/current/#Topics/Troubleshooting.htm?Highlight=Setting%20Log%20Levels …
Knowledge Base Article Tutorial Setup HP Anyware
Last modified: September 3, 2023
285
What are the limitations of configuring active directory with Management Console?
PCoIP Management Console 3.2.x has important limitations which need to be considered before using this feature in your deployment.   Active Directory users must be assigned to a Security Group. Only supports one active domain at a time. Does not support …
Knowledge Base Article Advisory Setup Management Console
Last modified: April 10, 2019
270
Why is the host PC on my VMware Horizon brokered Remote Workstation Solution unable to wake up?
Scenario When a View Connection Server brokers a workstation connection between a PCoIP Zero Client and a PCoIP Remote Workstation Card, and the host is put into any low power state (sleep, hibernate or shutdown); the client is unable to wake the host and …
Knowledge Base Article Troubleshooting Setup Performance Third Party Enhancements Remote Workstation Card Zero Clients
Last modified: September 20, 2023
257
Default HP Anyware Connector docker network conflicts with VPN network
Scenario: The default HP Anyware Connector docker network is conflicting with VPN network. When specifying the --connector-network-cidr flag during the installation of HP Anyware Connector the docker network is that same range as the default 172.x How can …
Knowledge Base Article Troubleshooting Management Setup HP Anyware
Last modified: August 7, 2023
254
How do I configure wake-on-LAN with the AMD R5000 PCoIP Remote Workstation Card?
There are three ways to configure wake-on-LAN with the AMD R5000 PCoIP Remote Workstation Card. Option 1: Use the PC NIC and PCoIP Host Software  For instructions, refer to How do I remotely power on the host PC/workstation through its network interface …
Knowledge Base Article Tutorial Setup Remote Workstation Card
Last modified: August 23, 2018
253
Unable to start docker containers connector_cm and connector_connectorgateway during HP Anyware Connector installation
In Ubuntu 18.04.4 LTS or Ubuntu 18.04.5 LTS setting up HP Anyware Connector, if IPV6 was disabled in the vm  those 2 containers will always fail to start. During the installation or reinstallation of the HP Anyware Connector, connector_cm and …
Knowledge Base Article Troubleshooting Setup Management HP Anyware
Last modified: September 14, 2023
243
How do I make PCoIP Remote Workstation Card USB devices work on my Fujitsu CELSIUS R930 workstation?
Answer: If USB devices won't work on a R930, move the PCoIP Remote Workstation Card to a PCIe slot that is serviced by a populated CPU socket. Why this is necessary: The R930 has two sockets. If the unit ships with only one socket populated (a single …
Knowledge Base Article Troubleshooting Setup Peripheral Devices Remote Workstation Card
Last modified: September 3, 2023
211