Connecting a new PCoIP Zero Client to an existing PCoIP Remote Workstation Card.
In general, newer firmware in PCoIP Remote Workstation Cards (host cards) are backward compatible with PCoIP Zero Clients using older firmware. However, enhancements to firmware may produce unexpected behaviors. Important changes are documented in each …
Knowledge Base Article Troubleshooting Session Remote Workstation Card Zero Clients
Last modified: September 19, 2023
608
How do I disable login username caching on a PCoIP Zero Client?
On a PCoIP Zero Client, username caching is set in the advanced options and can be disabled from the OSD Screen, the Administrative Web Interface (AWI), or the PCoIP Management Console.    From the OSD Screen: Under Options, select Configuration In the …
Knowledge Base Article Tutorial Setup Management Session Management Console Zero Clients
Last modified: September 3, 2023
574
Configures the PCoIP transport header
Configures the PCoIP transport header with the following options: When set to Enabled , the configured session priority of high , medium , or low is used. When set to Not Configured , then the default of medium session priority is used. When set to …
Knowledge Base Article Tutorial Session HP Anyware
Last modified: September 19, 2023
572
ICMP packets are being send from the machine at the start of the PCoIP session
Problem At the start of a PCoIP session a network trace or firewall logs are recording ICMP packet being sent from the machine. Further investigation shows they are from the PCoIP Server process. PCoIP server logs show a trace route log of up to 30 hops. …
Knowledge Base Article Troubleshooting Session Performance HP Anyware
Last modified: September 19, 2023
572
Why does my PCoIP Remote Workstation hibernate or sleep and not power off remotely from my Tera 2 PCoIP Zero Client?
When a PCoIP Zero Client attempts to power down a Windows 7 or Windows 10 workstation host during a PCoIP session, the workstation may enter the sleep state rather than being shutdown. This will occur if Windows is configured to map the PC power button to …
Knowledge Base Article Advisory Session Remote Workstation Card Zero Clients
Last modified: July 3, 2020
508
The VMware Horizon View PCoIP server logs show "IPC Can't encode. Waiting. queue" after a random disconnect.
Problem The VMware Horizon View Client or PCoIP Zero Client experience a random disconnect from the VMware Horizon View session. Inspection of the PCoIP server logs show a high slice rate count after a random disconnect. The following example shows 192 …
Knowledge Base Article Troubleshooting Performance Session Third Party Enhancements Zero Clients
Last modified: September 3, 2023
424