Cannot connect to session: Client shows licensing-related errors, or error 0x1002
Problem When attempting to establish a remote connection using a PCoIP client, the connection fails and one of these error messages appears: PCoIP Agent has no available licenses to launch the remote session. Please try again later. This desktop has no …
Knowledge Base Article Troubleshooting Session Licensing HP Anyware Zero Clients
Last modified: September 3, 2023
12800
Why does my webcam or USB headset not work when connected to a PCoIP Zero Client at the same time?
Problem Your webcam and USB headset are connected to the PCoIP Zero Client at the same time and only one of the two works. When only one of the two devices is connected, it works as anticipated. In the example below, the Logitech USB Headset (901) is the …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: September 3, 2023
5913
What USB CD/DVD drives should I consider using with PCoIP Zero Clients?
Teradici does not maintain a list of tested units. With the introduction of EHCI (USB 2) functionality, compatibility with currently manufactured DVD brands has improved greatly, particularly when the PCoIP Zero Client or PCoIP Remote Workstation Card …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 3, 2023
1351
What is the session disconnect timeout for a PCoIP session?
Answer: A PCoIP protocol session is disconnected after a period of network inactivity that is dependent on the client type and configuration settings. This includes settings for: PCoIP Zero Clients: 30 seconds (default) of no network communication PCoIP …
Knowledge Base Article Advisory Session HP Anyware Remote Workstation Card Zero Clients
Last modified: October 17, 2023
4010
Configuration of smart cards with PCoIP Zero Clients and VMWare Horizon
This article is provided to help administrators in setting up smart card authentication in zero clients connecting to VMWare Horizon. This article has been reviewed against the following supported hardware and software versions: VMware Horizon 7.2 PCoIP …
Knowledge Base Article Tutorial Session Security Setup Third Party Enhancements Zero Clients
Last modified: September 3, 2023
5259
Where can I find a PCoIP-compatible connection broker?
In additional to HP Anyware Manager, as part of the Technology Partner Program, HP Anyware enables companies to build support for PCoIP session brokering. The following is a list of PCoIP compatible connection brokers:   Company Product Compatible with …
Knowledge Base Article Advisory Session Setup HP Anyware Remote Workstation Card
Last modified: September 25, 2023
2717
Why do I receive a "Not Authenticated" error when connecting a PCoIP Client to Cloud Access Software or VMware Horizon through a load balancer?
Problem When using a PCoIP Zero Client or PCoIP Software Client to connect to a PCoIP Connection Manager or VMware Horizon View Connection/Security Server (VCS/VSS) through a load balancer you get the error message 'Not Authenticated'. While reviewing the …
Knowledge Base Article Troubleshooting Security Session HP Anyware Zero Clients
Last modified: September 3, 2023
1780