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How do I connect a PCoIP Zero Client to Amazon WorkSpaces?

Using Firmware 6.0 or later, you can connect directly to Amazon Workspaces using the Amazon Workspace registration code. This method of connection supports multi factor authentication and does not require the Teradici PCoIP Connection Manager for Amazon …

The VMware Horizon View PCoIP server logs show "IPC Can't encode. Waiting. queue" after a random disconnect.

Problem The VMware Horizon View Client or PCoIP Zero Client experience a random disconnect from the VMware Horizon View session. Inspection of the PCoIP server logs show a high slice rate count after a random disconnect. The following example shows 192 …

PCoIP TROUBLESHOOTING STEPS: VMware View Virtual desktop performance

This article provides a brief list of general troubleshooting steps for performance issues on virtual desktops. Scenarios covered include: Video slicing or tearing. Screen (or parts of the screen) becomes fuzzy screen and then clears up. Slow screen …

PCoIP TROUBLESHOOTING STEPS: View Connection Server Client Certificates

This article provides a brief list of troubleshooting steps for common issues, it is not intended to be a comprehensive troubleshooting guide. This includes scenarios and detailed troubleshooting steps as follows: Problems uploading VCS certificates to …

What firewall rules are created by the PCoIP Agent?

Windows Firewall Rules Default Microsoft Windows firewall rules populated by the PCoIP Agent for Windows installer. Rule Details Linux firewall CentOS 7.x In CentOS 7.x a predefined service is created in /usr/lib/firewalld/services/pcoip-agent.xml And …

Knowledge Base Article Advisory Session HP Anyware

Last modified: April 22, 2024

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What is the difference between pre-session and post-session(in-session) smart card operation?

Answer: The difference between pre-session and post-session smart card operation is when the smart card is used for authentication during the log-in process. Pre-session smart card operation: The smart card is used prior to the user establishing …

How do I update the HP Anyware registration code in HP Anyware Manager?

This article illustrates how to update the HP Anyware registration code in HP Anyware Manager. The steps in this article are for Microsoft Azure only. Requirements HP Anyware Manager has been deployed, up and running. Admin access to HP Anyware Manager …

HP Anyware Manager as a service SAML Multi Admin setup

To allow additional administrators to manage deployments within your HP Anyware Manager, you must configure your SAML There are multiple Identity Provider (IDP) out there that you can use to integrate to HP Anyware Manager as long as SAML 2 integration …

Mouse cursor does not change when using PCoIP Zero Clients to connect to a VM using View Agent 7.4.

Scenario: This is most visible in Office (especially MS Excel) application but occurs in applications or windows that require a cursor change such as changing the column widths in Excel. This event can be identified in the zero client log file with the …

Will the PCoIP Agent work with more than one network interface?

Problem The PCoIP Graphics and Standard agent can be used on a host with more than one network interface. This may or may not work out of the box depending on the order of the network interfaces. Multiple network interfaces may exist in many systems due …

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