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How do I configure wake-on-LAN with the AMD R5000 PCoIP Remote Workstation Card?

There are three ways to configure wake-on-LAN with the AMD R5000 PCoIP Remote Workstation Card. Option 1: Use the PC NIC and PCoIP Host Software For instructions, refer to How do I remotely power on the host PC/workstation through its network interface …

Why has my PCoIP session disconnected and my VM restarted?

If your PCoIP session has disconnected and your VM has restarted, it may be possible the Windows update settings are set to Install updates automatically. If configured as such, consider using Download updates but let me choose whether to install them to …

Knowledge Base Article Tutorial Session HP Anyware

Last modified: December 9, 2022

263

When the network experiences periods of high congestion what will happen to the users experience?

PCoIP will adjust to the network conditions to deliver the best PCoIP experience possible, for the given network conditions, for the user. During periods of congestion the user experience: A blurry or compressed image Momentary block screens Stuttering …

PCoIP Zero Client supported keyboard layouts

PCoIP Zero Clients support the following keyboard layouts. Belgian ISO-8859-2 Belgian ISO-8859-2 (accent keys) Czech Danish ISO-8859-1 Danish ISO-8859-1 (accent keys) Dutch ISO-8859-1 (accent keys) Estonian Finish ISO-8859-1 Finnish ISO-8859-1 (accent …

How to identify USB ports on a LG All-in-One PCoIP zero client

The LG All-in-One PCoIP zero client has 6 USB ports, 3 are root ports and 3 are hub ports. There is an internal USB 2.0 hub built into many PCoIP zero clients. The LG All-in-One PCoIP zero client has 2 USB ports on the left side these are Root ports 1 & …

Why does the mouse and keyboard to work on my Fujitsu CELSIUS (C620, M730, or M720) when using a PCoIP Remote Workstation Card?

Answer: In some cases, when connected to a PCoIP Remote Workstation Card, users can't use their mouse and keyboard. Fujitsu has resolved the issue via a BIOS update. For more information, or for support related to this issue, please contact Fujitsu or …

Why do my calls to the PCoIP Agent WMI counters return 0 values?

Problem All calls to WMI counters (i.e. PCoIP Session Log and Statistics Viewer ) return 0 values. Cause By default, 32 bit applications accessing WMI gets a handle to a 32 bit WMI provider, and 64 bit applications accessing WMI get a handle to a 64 bit …

When are PCoIP session statistics reset on a PCoIP Zero Client?

Session statistics are reset at the start of each PCoIP session, i.e. when a session is connected. You can also reset them during a session through the AWI under Diagnostics, Session Statistics, Reset Statistics. … When are PCoIP session statistics …

Can I add software to or change the operating system of a PCoIP Zero Client?

PCoIP Zero Clients do not run local application software. They run secure custom firmware created by HP Anyware only. This makes them extremely secure PCoIP Clients allowing for simple management and updates through small firmware updates. New features …

Knowledge Base Article Tutorial Setup Zero Clients

Last modified: September 22, 2023

249

Unable to start docker containers connector_cm and connector_connectorgateway during HP Anyware Connector installation

In Ubuntu 18.04.4 LTS or Ubuntu 18.04.5 LTS setting up HP Anyware Connector, if IPV6 was disabled in the vm those 2 containers will always fail to start. During the installation or reinstallation of the HP Anyware Connector, connector_cm and …

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