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Alternative method to export the View Connection Server trusted root certificate for upload to PCoIP Zero Clients

The recommended options is to contact the VMware Horizon View administrator to obtain the recommended certificate. If this option is not available, the easiest way to obtain the certificate is to use a web browser and browse to …

What PCoIP GPO settings in VMware Horizon View take effect immediately after the change is made?

Answer: There are currently 4 GPO settings which changes take effect immediately. These are available in Horizon View 5.2 and are listed below along with links to the individual GPO descriptions. In Horizon View 5.3 an additional GPO was added to this …

How to configure the PCoIP MTU Size variable

PCoIP Software Session Variables provide an easy and flexible way for administrators to tune and configure a PCoIP session if required. This article discusses changing the PCoIP session MTU size. Decreasing the MTU size may only be required if PCoIP …

Knowledge Base Article Tutorial Session Setup HP Anyware

Last modified: September 4, 2023

1952

Can a single PCoIP Software Client connect to multiple hosts simultaneously?

The PCoIP Software Client is only designed to connect to one PCoIP host. The PCoIP Software Client can be run multiple times on the same system to allow for multiple PCoIP sessions to multiple PCoIP hosts. The Teradici PCoIP Software Client provides a …

Knowledge Base Article Tutorial Session HP Anyware

Last modified: April 19, 2023

1352

Why has my PCoIP session disconnected and my VM restarted?

If your PCoIP session has disconnected and your VM has restarted, it may be possible the Windows update settings are set to Install updates automatically. If configured as such, consider using Download updates but let me choose whether to install them to …

Knowledge Base Article Tutorial Session HP Anyware

Last modified: December 9, 2022

255

Why is the image quality reduced for a couple seconds right after a session is connected?

This is expected behaviour during the first couple seconds when a PCoIP session is established and is caused by the PCoIP device's bandwidth management algorithm. The algorithm continuously optimizes the amount of network traffic a PCoIP device generates …

ICMP packets are being send from the machine at the start of the PCoIP session

Problem At the start of a PCoIP session a network trace or firewall logs are recording ICMP packet being sent from the machine. Further investigation shows they are from the PCoIP Server process. PCoIP server logs show a trace route log of up to 30 hops. …

Where can I find the Imprivata OneSign Appliance verification setting on a PCoIP Zero Client?

Answer: The verification setting is located in the PCoIP Zero Client session tab under the Advanced settings. The OneSign Appliance Verification option will only appear in the Advanced options if the Session Connection Type is correctly selected as shown …

How do I use SLP Host Discovery?

The SLP Host Discovery option discovers PCoIP Remote Workstation Cards that are in the same subnet of your PCoIP Zero Client in the network and lets you select the PCoIP Remote Workstation Card to which you want to connect. You need to set connection type …

How to Identify PCoIP Session connection Issues in PcoIP Logs

How to Identify PCoIP Session connection Issues in PCoIP Logs (6076) Client log file messages When checking or monitoring client log files, you may see these messages when the client cannot connect on TCP port 443 or TCP port 60443. Note: You log files …

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