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Security notice (CVE-2020-0601): Windows vulnerability affecting PCoIP Agents and PCoIP Clients

Summary A vulnerability in the Microsoft Windows CryptoAPI (CVE-2020-0601) fails to properly validate certificates that use Elliptic Curve Cryptography (ECC). This may allow an attacker to spoof the validity of certificate chains used to secure a PCoIP …

I do not receive the password reset email when I try to reset my password

Check your junk/spam folder. Make sure emails from support@teradici.com are not blocked/add this email address to your contacts list. If you still fail to receive the password reset email, please fill out the customer service request form. … I do not …

Knowledge Base Article Advisory Accounts

Last modified: September 3, 2023

471

Why is my 802.1x configuration failing on my older network?

Scenario 1 In an environment that contains legacy network equipment, after setting up 802.1x, initial authentication fails. The authentication switch does not respond to any of the EAP-TLS request packets from the PCoIP Zero Client. Cause Some legacy …

Do PCoIP Zero Clients support wild card certificates?

Yes, there is support for wildcard certificates. You can connect to a server that uses a wildcard certificate (e.g. *.view.mydomain.com) as long as you have the correct root certificate in the certificate store of the PCoIP Zero Client. However, if you …

Do PCoIP Zero Clients support proximity cards?

Answer: Teradici includes pre-session proximity card support on PCoIP Zero Clients using Imprivata OneSign single-sign on solutions with VMware View virtual desktops. This applies to all existing PCoIP Zero Clients when the firmware is updated to version …

Is PCoIP technology encryption enabled all the time?

PCoIP is encrypted at all time and it is not possible to disable encryption. However, it is possible to adjust the encryption algorithm. … Is PCoIP technology encryption enabled all the …

PCoIP TROUBLESHOOTING STEPS: IEEE 802.1x Network Authentication

This article provides a brief list of troubleshooting steps for common issues with 802.1x authentication. It is not intended to be a comprehensive troubleshooting guide. These include scenarios for: Problems uploading IEEE 802.1x certificates to PCoIP …

How do I Split or Transfer my license activation code?

Login to your account and submit a customer service Inquiry. Ensure you include your license activation code and details of how you want your license to be divided. … How do I Split or Transfer my license activation …

How long does it take a proximity reader to enumerate?

The proximity readers that have been tested with PCoIP Zero Clients typically enumerate in under 5 seconds; however, there can be exceptions. RF Ideas Air ID 82 Series RDR-7L82AKU (LEGIC-Prime only) proximity reader has been seen to take longer and is …

Understanding Digital Certificates

This article has been created to help those required to implement a more secure network using certificates but only have minimal experience working with certificates. It provides a basic understanding of certificate use so you can …

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