Reverting to Legacy Certificates after changing the PCoIP Management Console 2.x and 3.x certificate causes the web interface to fail to load
Problem The certificate of the PCoIP Management Console has been updated but the web interface now fails to load.   Cause After uploading the new certificate to the PCoIP Management Console, if your any reason that certificate is not supported, the web …
Knowledge Base Article Troubleshooting Security Management Console
Last modified: November 9, 2022
317
How long before a PCoIP Management Console certificate expires should I replace it?
Before the PCoIP Management Console certificate can be replaced, the new certificate or the signing root CA certificate must be installed in the PCoIP Zero Client or PCoIP Remote Workstation Card certificate store. Once a PCoIP Endpoint is manged by an …
Knowledge Base Article Advisory Management Security Management Console
Last modified: September 19, 2023
287
CVE-2019-5544 - Security Notice: Information regarding recently discovered OpenSLP vulenerability
  HP Anyware uses OpenSLP library which has been reported affected by CVE-2019-5544. HP Anyware does not believe the vulnerability is exploitable on either the Zero Client or  Remote Workstation Card but as an absolute guarantee customers may want …
Knowledge Base Article Advisory Security Management Console Remote Workstation Card Zero Clients
Last modified: August 7, 2023
282
Why do PCoIP Zero clients fail to establish Imprivata OneSign sessions when the OneSign Appliance Verification setting equals no verification?
This happens when the PCoIP Zero Client trust store contains a certificate issued by the OneSign server that does not match the certificate used by the OneSign server.   Workaround Ensure the PCoIP Zero Client trust store does not contain …
Knowledge Base Article Troubleshooting Security Zero Clients
Last modified: September 14, 2023
274
Does the Phillips Digital Pocket Memo work with a PCoIP Zero Client and VMware Horizon View?
Scenario A Philips Digital Pocket Memo (DPM) device does not operate after connecting to a PCoIP Zero Client using the USB EHCI controller (USB 2.0). Occasionally the PCoIP Zero Client unexpectedly restarts.   Cause The Philips Digital Pocket Memo device …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: October 31, 2022
271
No warning message when VMware View Connection Server Certificate Check Mode is set to Warn if Connection may be insecure (Default)
This is expected behavior. Configured non-interactive session modes do not display VCS Warning messages in Warn if the connection may be insecure (Default) security mode.  Interactive session modes will display VCS Error messages in Warn if the connection …
Knowledge Base Article Troubleshooting Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
270
Which PCoIP products support Wacom devices?
Wacom devices are supported by PCoIP using 2 different connection methods. Each connection method has it's pros and cons and the most suitable should be selected for your scenario.   Bridged USB device When using the Wacom device as a bridged USB device, …
Knowledge Base Article Advisory Peripheral Devices
Last modified: September 3, 2023
273