Teradici Documentation and Downloads | Documents and Downloads for Teradici products

Sort by

Is the current Texas Instruments USB to serial adapter in the Samsung NC241 compatible with View 5.0?

Answer: No, the current Texas Instruments USB to serial adapter built in to the Samsung NC241 is not compatible with View 5.0, or with the latest TI drivers. For View 5.0 an older legacy driver must be used. This driver must be obtained directly from …

How long does it take a proximity reader to enumerate?

The proximity readers that have been tested with PCoIP Zero Clients typically enumerate in under 5 seconds; however, there can be exceptions. RF Ideas Air ID 82 Series RDR-7L82AKU (LEGIC-Prime only) proximity reader has been seen to take longer and is …

Understanding Digital Certificates

This article has been created to help those required to implement a more secure network using certificates but only have minimal experience working with certificates. It provides a basic understanding of certificate use so you can …

Reverting to Legacy Certificates after changing the PCoIP Management Console 2.x and 3.x certificate causes the web interface to fail to load

Problem The certificate of the PCoIP Management Console has been updated but the web interface now fails to load. Cause After uploading the new certificate to the PCoIP Management Console, if your any reason that certificate is not supported, the web …

How do I determine if a PIV card supports T0 or T1 protocol?

This article discusses two simple methods to identify the protocol your Personal Identity Verification card uses. These are shown below. 1. Look up the card's datasheet and it should say which protocols it supports. This requires knowing the card's exact …

How long before a PCoIP Management Console certificate expires should I replace it?

Before the PCoIP Management Console certificate can be replaced, the new certificate or the signing root CA certificate must be installed in the PCoIP Zero Client or PCoIP Remote Workstation Card certificate store. Once a PCoIP Endpoint is manged by an …

CVE-2019-5544 - Security Notice: Information regarding recently discovered OpenSLP vulenerability

HP Anyware uses OpenSLP library which has been reported affected by CVE-2019-5544. HP Anyware does not believe the vulnerability is exploitable on either the Zero Client or Remote Workstation Card but as an absolute guarantee customers may want …

Why am I prompted for a PIN using Gemalto ACS Single Sign On?

Scenario When a user tries to authenticate to a VMware View virtual desktop with a Gemalto ACS smart card then Single Sign on (SSO) fails and the user is prompted for a PIN before windows signs them in. Cause If a Gemalto ACS smart card contains two …

Which PCoIP products support Wacom devices?

Wacom devices are supported by PCoIP using 2 different connection methods. Each connection method has it's pros and cons and the most suitable should be selected for your scenario. Bridged USB device When using the Wacom device as a bridged USB device, …

Knowledge Base Article Advisory Peripheral Devices

Last modified: September 3, 2023

275

Why do PCoIP Zero clients fail to establish Imprivata OneSign sessions when the OneSign Appliance Verification setting equals no verification?

This happens when the PCoIP Zero Client trust store contains a certificate issued by the OneSign server that does not match the certificate used by the OneSign server. Workaround Ensure the PCoIP Zero Client trust store does not contain …

Filter by Products

Filter by Topics

Search Knowledge Center

Filter by Products

Filter by Topics