What do the PCoIP server log disconnect codes mean?
There are a number of disconnect codes used in event logs to identify the cause of a session disconnect for HP Anyware PCoIP Agent. Amazon Workspaces and VMware Horizon View. For details on finding the logs, see How do I find the PCoIP event log files? An …
Knowledge Base Article Troubleshooting Session HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
14437
Securing PCoIP Zero Clients to Remote Workstation Cards
When securing PCoIP Zero Clients to Remote Workstation Cards, it is recommended that security conscious customers use the  Suite B: TLS 1.2 with Suite B-compliant 192-bit elliptic curve encryption TLS Security Mode. This will require customers have the …
Knowledge Base Article Troubleshooting Security Zero Clients Remote Workstation Card
Last modified: September 3, 2023
38
What are my options for using PCoIP between trusted and untrusted networks?
PCoIP is encrypted by default and it cannot be disabled. This makes PCoIP itself secure on untrusted networks. To get PCoIP traffic from untrusted networks to PCoIP Hosts the following options can be used: Over a VPN that is UDP compatible. An SSL VPN …
Knowledge Base Article Advisory Security Performance HP Anyware
Last modified: September 3, 2023
716
Where can I find a PCoIP-compatible connection broker?
In additional to HP Anyware Manager, as part of the Technology Partner Program, HP Anyware enables companies to build support for PCoIP session brokering. The following is a list of PCoIP compatible connection brokers:   Company Product Compatible with …
Knowledge Base Article Advisory Session Setup HP Anyware Remote Workstation Card
Last modified: September 25, 2023
2717
Unable to connect (0x1001) when a PCoIP Zero Client tries to connect to a PCoIP Remote Workstation Card
Problem When a PCoIP Zero Client is trying to connect to a PCoIP Remote Workstation Card. Clicking the connection button on the PCoIP Zero Client, the error message "Unable to connect (0x1001). Please contact your IT administrator" is returned   Cause The …
Knowledge Base Article Troubleshooting Session Remote Workstation Card Zero Clients
Last modified: September 3, 2023
4213
Why does the Password option not appear in the PCoIP Zero Client's OSD?
Problem When I log into the On Screen Display (OSD) on the PCoIP Zero Client, and then click the Options tab, the Password option does not appear.    Cause The password option was not shipped with your particular PCoIP device. Some PCoIP devices do ship …
Knowledge Base Article Tutorial Security Management Console Zero Clients
Last modified: September 3, 2023
727
Error: The Certificate for the Domain Controller is Untrusted or Invalid
Problem   When connecting to a HP Anyware PCoIP Agent the client receives the error "The Certificate for the Domain Controller is Untrusted or Invalid."     Causes:   The error generally means that the HP Anyware Connector was unable to communicate with …
Knowledge Base Article Troubleshooting Security Authentication HP Anyware
Last modified: March 25, 2024
3356
Error block type is not 01 during 802.1x authentication
Problem When the PCoIP Zero Client has been configured for 802.1x authentication including loading the required certificates, the Network Access Controller is rejecting the authentication request with error messages such as The block type of the signature …
Knowledge Base Article Troubleshooting Security Remote Workstation Card Zero Clients
Last modified: September 15, 2023
1258