How do I register a newly purchased Zero Client with HP Anyware?
Information on how to register newly purchased Zero Clients can be found here . … How do I register a newly purchased Zero Client with HP …
I cannot sign into my account. What should I do?
How to create an account? A user can self register to create an account. Follow the steps below to self register: Click the "Login" button on HP Anyware Support Portal home page . Click the "Create an account" button below "Log in" button. On the Self …
PCoIP TROUBLESHOOTING STEPS: Session Disconnect
This article provides a brief list of troubleshooting steps for common issues, it is not intended to be a comprehensive troubleshooting guide. By default the PCoIP protocol will disconnect a session if there is no network activity for more than 30 seconds …
How do I add more license administrators to manage my license subscription?
Login to your account to submit a customer service inquiry. Please include the new license administrator’s first & last name, email address, and your license activation code. … How do I add more license administrators to manage my license …
How to obtain the correct current certificate to upload to the PCoIP Zero Client certificate store in VMware Horizon View environments.
Background: This Knowledge Base article is limited to PCoIP Zero Clients in VMware Horizon View environments. The certificate(s) loaded on the PCoIP zero client ensures that the peer server it connects to is trusted. The certificate can be provided from a …
How do I update my account details? (email address, account name, address or phone number)
Submit a Customer Service Inquiry with details of the changes you require. If you are a license administrator for your company, please include your license activation code. … How do I update my account details? (email address, account name, address or …
Configuration of smart cards with PCoIP Zero Clients and VMWare Horizon
This article is provided to help administrators in setting up smart card authentication in zero clients connecting to VMWare Horizon. This article has been reviewed against the following supported hardware and software versions: VMware Horizon 7.2 PCoIP …
PCoIP Zero Client refuses to connect to a View Connection Server
This is a common issue we run into especially when we depreciate older security components from our firmware. We ran into this issue when we depreciated TLS1.0 and are once again seeing it mow that we have depreciated TLS1.1 The typical message the user …
How to setup Windows Server 2008 R2 as an 802.1X Authentication Server.
The following guide shows an example Windows Server 2008 R2 configuration for use with the PCoIP Zero Client and PCoIP Remote Workstation Cards. The example sets up a brand new environment including a Active Directory Domain. It is recommended this …
I am unable to login to my account, what should I do?
Try resetting your password by clicking “forgot your password” link on the login page or click this link: Password Reset If you are unable to reset your password please Re-register here to gain access … I am unable to login to my account, what should I …