How do I tell which encryption method is being used for the PCoIP session?
PCoIP technology supports just AES-256-GCM encryption. Both methods of encryption - AES-128-GCM and Salsa20-256-round12 have been deprecated. The examples below are still valid when trying to determine which encryption method is being used. In viewing the …
Knowledge Base Article Advisory Security HP Anyware Remote Workstation Card Zero Clients
Last modified: December 4, 2023
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Which PCoIP products support Wacom devices?
Wacom devices are supported by PCoIP using 2 different connection methods. Each connection method has it's pros and cons and the most suitable should be selected for your scenario.   Bridged USB device When using the Wacom device as a bridged USB device, …
Knowledge Base Article Advisory Peripheral Devices
Last modified: September 3, 2023
273
Configuration of smart cards with PCoIP Zero Clients and VMWare Horizon
This article is provided to help administrators in setting up smart card authentication in zero clients connecting to VMWare Horizon. This article has been reviewed against the following supported hardware and software versions: VMware Horizon 7.2 PCoIP …
Knowledge Base Article Tutorial Session Security Setup Third Party Enhancements Zero Clients
Last modified: September 3, 2023
5259
Upgrading from firmware 3.4.x or earlier, a message displays indicating my USB devices failed authorization
Problem When upgrading PCoIP Zero Client firmware from 3.4.x, USB locally terminated devices work, but no redirected (bridged) USB devices work. When viewing attached devices in the Administrator Web Interface (AWI) only the mouse and keyboard show as …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: September 25, 2023
671
How to identify which USB port on my PCoIP Zero Client is behind an integrated/internal USB hub?
Scenario In some cases a user will plug a USB device into a port on a PCoIP Zero Client and the device will fail or not work as expected. This is caused when a USB hub is used between the USB peripheral and the PCoIP Zero Client root hub. This is not …
Knowledge Base Article Tutorial Peripheral Devices Zero Clients
Last modified: September 3, 2023
6683
Why do I receive a "Not Authenticated" error when connecting a PCoIP Client to Cloud Access Software or VMware Horizon through a load balancer?
Problem When using a PCoIP Zero Client or PCoIP Software Client to connect to a PCoIP Connection Manager or VMware Horizon View Connection/Security Server (VCS/VSS) through a load balancer you get the error message 'Not Authenticated'. While reviewing the …
Knowledge Base Article Troubleshooting Security Session HP Anyware Zero Clients
Last modified: September 3, 2023
1781