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How can I tell if the 802.1x certificate uploaded successfully?

A good test is to use the web UI to upload the 802.1x certificate. From the web UI, go to Upload> Certificate and view the screen. If the certificate is listed after a restart of the PCoIP Zero Client then the certificate was uploaded successfully (see …

Default HP Anyware Connector docker network conflicts with VPN network

Scenario: The default HP Anyware Connector docker network is conflicting with VPN network. When specifying the --connector-network-cidr flag during the installation of HP Anyware Connector the docker network is that same range as the default 172.x How can …

How do I configure wake-on-LAN with the AMD R5000 PCoIP Remote Workstation Card?

There are three ways to configure wake-on-LAN with the AMD R5000 PCoIP Remote Workstation Card. Option 1: Use the PC NIC and PCoIP Host Software For instructions, refer to How do I remotely power on the host PC/workstation through its network interface …

Why has my PCoIP session disconnected and my VM restarted?

If your PCoIP session has disconnected and your VM has restarted, it may be possible the Windows update settings are set to Install updates automatically. If configured as such, consider using Download updates but let me choose whether to install them to …

Knowledge Base Article Tutorial Session HP Anyware

Last modified: December 9, 2022

257

Why is the host PC on my VMware Horizon brokered Remote Workstation Solution unable to wake up?

Scenario When a View Connection Server brokers a workstation connection between a PCoIP Zero Client and a PCoIP Remote Workstation Card, and the host is put into any low power state (sleep, hibernate or shutdown); the client is unable to wake the host and …

Problem with Smartcard Authentication when ActiveIdentity middleware is used.

Currently there is a reported issue where smartcard authentication does not work with the latest ActivIdentity middleware version 7.0.2.318, while used with Tera1 and Tera2 PCoIP Zero Clients. Users are advised to roll back to an earlier version of …

Unable to start docker containers connector_cm and connector_connectorgateway during HP Anyware Connector installation

In Ubuntu 18.04.4 LTS or Ubuntu 18.04.5 LTS setting up HP Anyware Connector, if IPV6 was disabled in the vm those 2 containers will always fail to start. During the installation or reinstallation of the HP Anyware Connector, connector_cm and …

Issues when using PCoIP Zero Clients and Imprivata 4.7.x

If you are experiencing an issue with a proximity card reader being reset randomly, ensure you have the latest version of Imprivata Onesign server and the latest PCoIP firmware uploaded on your PCoIP Zero Client. Reports of older firmware running on …

Does the TERA2321 support the SGMII interface for a copper SFP?

Answer: No. The Tera2321 only supports MII (10/100Mbps) or RGMII (10/100/1000Mbps) copper/fiber interfaces. Definitions : SGMII - Serial Gigabit Media Independent Interface. RGMII - Reduced Gigabit Media Independent Interface. MII - Media Independent …

Does the PCoIP Management Console 2.x and 3.x ship with a default certificate?

Yes. The PCoIP Management Console since release 2.x ships with a HP Anyware self-signed certificate to allow the PCoIP Management Console to function out of the box. It is recommended that all users deploying the PCoIP Management Console 2.x or …

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