Why doesn't the PCoIP Remote Workstation Card power up when it is installed to a particular PCIe slot?
This may be due to the restrictions of your host PC's motherboard that requires you to install graphics cards or other PCIe cards into certain PCIe slots. If a PCIe card is installed into an inappropriate PCIe slot, the host PC may stop loading any …
Knowledge Base Article Troubleshooting Setup Remote Workstation Card
Last modified: November 22, 2022
304
How long before a PCoIP Management Console certificate expires should I replace it?
Before the PCoIP Management Console certificate can be replaced, the new certificate or the signing root CA certificate must be installed in the PCoIP Zero Client or PCoIP Remote Workstation Card certificate store. Once a PCoIP Endpoint is manged by an …
Knowledge Base Article Advisory Management Security Management Console
Last modified: September 19, 2023
291
CVE-2019-5544 - Security Notice: Information regarding recently discovered OpenSLP vulenerability
  HP Anyware uses OpenSLP library which has been reported affected by CVE-2019-5544. HP Anyware does not believe the vulnerability is exploitable on either the Zero Client or  Remote Workstation Card but as an absolute guarantee customers may want …
Knowledge Base Article Advisory Security Management Console Remote Workstation Card Zero Clients
Last modified: August 7, 2023
288
Configure HP Anyware Event Log Verbosity
HP Anyware event log verbosity (level) can be configured on both the client and agent software.   PCoIP Software Client for Windows: http://www.teradici.com/web-help/pcoip_client/windows/current/#Topics/Troubleshooting.htm?Highlight=Setting%20Log%20Levels …
Knowledge Base Article Tutorial Setup HP Anyware
Last modified: September 3, 2023
288
Why do PCoIP Zero clients fail to establish Imprivata OneSign sessions when the OneSign Appliance Verification setting equals no verification?
This happens when the PCoIP Zero Client trust store contains a certificate issued by the OneSign server that does not match the certificate used by the OneSign server.   Workaround Ensure the PCoIP Zero Client trust store does not contain …
Knowledge Base Article Troubleshooting Security Zero Clients
Last modified: September 14, 2023
275
What are the limitations of configuring active directory with Management Console?
PCoIP Management Console 3.2.x has important limitations which need to be considered before using this feature in your deployment.   Active Directory users must be assigned to a Security Group. Only supports one active domain at a time. Does not support …
Knowledge Base Article Advisory Setup Management Console
Last modified: April 10, 2019
272
No warning message when VMware View Connection Server Certificate Check Mode is set to Warn if Connection may be insecure (Default)
This is expected behavior. Configured non-interactive session modes do not display VCS Warning messages in Warn if the connection may be insecure (Default) security mode.  Interactive session modes will display VCS Error messages in Warn if the connection …
Knowledge Base Article Troubleshooting Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
274