Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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After completing this unit, you’ll be able to: Understand the available licensing options Understand the pros and cons of the Cloud Licensing Model vs. the Local License Server Model Select the licensing model required for your business 5 mins …

How can I tell what type of PCoIP Session licensing I'm using?

With HP Anyware, you have the option of deploying using either the easy to use Cloud licensing or if you need the flexiblity, you can deploy using a Local license server. Why cloud licensing? Host desktop must maintain an internet connection directly …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 3, 2023

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How do I link my profile to my company’s license account?

Contact your company’s license administrator to make this request. If your company’s license administrator is not available, Submit a Customer Service Inquiry and ensure you include your company’s license activation code. … How do I link my profile to my …

Knowledge Base Article Advisory Accounts

Last modified: September 3, 2023

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Failed to install Virtual USB Hub: -500. Removing the HP Anyware PCoIP Agent for Windows Vhub component

Problem When installing the new agent you get the error at the top, "Installation Aborted. Setup was not completed successfully. The on screen install log contains the message "Failed to install Virtual USB Hub: -500". Cause The HP Anyware USB Virtual …

FAQ - Webcams Peripherals Device

How to troubleshoot Webcams Causes: Webcam will not work if the webcam that you are using does not support USB 1.1. the webcam is connected to a USB 2.0 port internal/external USB hub and will present you error "USB device not supported behind a …

FAQ - What features are available on my self-service HP Anyware support account

The HP Anyware self-service portal provides access to content on HP Anyware products and services. FAQ - General Create Account : How do I create an account on the self-service portal? Update Account : How do I update my profile on the self-service …

Knowledge Base Article FAQ Accounts HP Anyware

Last modified: September 4, 2023

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General Public License Source Code Downloads (1361)

This content has moved GPL source code downloads are now hosted here . … General Public License Source Code Downloads (1361) …

Knowledge Base Article Advisory Licensing

Last modified: June 24, 2024

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How to enable TLS for PCoIP License Server

It is highly recommended to use encrypted HTTPS when communicating with the local PCoIP license server. This tutorial details the steps to set up TLS for PCoIP License Server Get a valid certificate and private key for that certificate and save them in …

Understanding USB devices connected to a PCoIP zero client

Trying to sort out why webcams and USB headsets work for some customers and not others is very time consuming as we have to understand the use case. When using a PCoIP zero client to connect to a software host such as HP Anyware Agent or VMware Horizon …

How to remove expired license from MC 2.x or 3.x to switch from Enterprise Edition to Standard Edition?

NOTE: If you are running Management Console 2.x or 3.x in Enterprise Edition and your license has expired you will not be able to log into the Management Console until you have either deactivated all your expired licenses or have activated new licenses. …

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