Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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USB Webcams are supported with Teradici HP Anyware when connecting to a PCoIP Agent for Windows. Webcams can be used with Microsoft Teams, Zoom, and other conferencing applications running on the remote desktop. The models outlined in the table below …

Using HP Anyware PCoIP Zero Clients and Remote Workstation Cards on a direct-connect (no IP) network

Direct-connect (no IP network) configurations, sometimes incorrectly referred to as "home-run networks", refer to a direct connection between 2 devices without network switches/hubs installed using straight through cables via patch-panels. Although zero …

What are the latency requirements for PCoIP?

PCoIP protocol itself is not sensitive to network latency, however network latency can impact the user experience. The network latency supported by products implementing PCoIP technology depends on the PCoIP host technology being used: PCoIP Remote …

FAQ - Licensing

This FAQ provides questions and answers on how to order, manage and troubleshoot licenses for PCoIP products FAQ - Purchasing Order : How can I purchase or obtain a license? Change Order : How can I change an existing order (split, merge, extend, renew, …

What are the USB Transfer Types?

The Universal Serial Bus Specification defined four types of data transfer. Data transfer occurs between the memory buffer on the host computer, and an endpoint on the universal serial bus (USB) device. Data is organized into packets before it is …

How do I determine how much bandwidth a PCoIP Protocol Session is consuming?

There are multiple options to determine how much bandwidth a PCoIP protocol session is consuming. Viewing live data on a PCoIP Zero Client or PCoIP Remote Workstation Card The active PCoIP protocol session bandwidth can be viewed in the PCoIP Zero …

Troubleshooting Video Playback Issues ?

There are many factors impacting the playback of video in a PCoIP environment. Factors that influence video playback are: PCoIP Thin Client or Software Client local hardware capabilities. PCoIP can require a lot of processing power not available on …

What does the status of attached USB devices mean in the AWI?

In the Administrator Web Interface (AWI) of the PCoIP Zero Client you can review the status of any attached device ( i.e. monitors, usb ). The status of the device is as follows: Disconnected or Not Connected - no device connected to a display port. …

How can I change USB authorizations for PCoIP Zero Client?

USB devices can be enabled or disabled which allows IT control of the use of peripherals with HP Anyware PCoIP Agent, VMware Horizon View using PCoIP protocol, or PCoIP Remote Workstation Cards. PCoIP Zero Clients provide unique USB security features that …

PCoIP display is 'blurry' and the image is of lower than expected quality

Problem When using PCoIP the display is 'blurry' or of low quality. The display may be persistently blurry or is blurry intermittently and slow. Cause Typically a blurry screen is due to the lack of bandwidth. Throughout a PCoIP session, PCoIP network …

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