How do I register a newly purchased Zero Client with HP Anyware?
Information on how to register newly purchased Zero Clients can be found here . … How do I register a newly purchased Zero Client with HP …
I cannot sign into my account. What should I do?
How to create an account? A user can self register to create an account. Follow the steps below to self register: Click the "Login" button on HP Anyware Support Portal home page . Click the "Create an account" button below "Log in" button. On the Self …
Sample nginx configuration for proxy when using remote device management
This is a sample configuration when using a NGINX version 1.14.1 reverse proxy. It was used for a NGINX system installed on Rocky Linux 8. You will be required to modify the highlighted unique fields for your environment. Other reverse proxy systems may …
Troubleshooting out of order packets impacting the PCoIP protocol?
Problem The PCoIP session performance is poor. The logs indicate high packet loss and the error messages related to out of order packets. Note:The default PCoIP server logs will indicate when out of order mode is activated and deactivated. To see …
How do I check for packet loss on the ESX interface?
If there is packet loss on a PCoIP protocol session, but an analysis of network devices in the path show no loss and they have been properly configured (see Network session checklist for PCoIP protocol LAN and WAN deployments ) then you may want to …
Troubleshooting Management Console Connectivity with Firmware 20.01
Firmware version 17.05 or 20.01 or newer is intended to be managed by PCoIP Management Console 20.01 or newer. HP Anyware recommends upgrading to PCoIP Management Console 20.01 prior to deploying firmware 17.05 or 20.01. Before using PCoIP Zero Client or …
How do I add more license administrators to manage my license subscription?
Login to your account to submit a customer service inquiry. Please include the new license administrator’s first & last name, email address, and your license activation code. … How do I add more license administrators to manage my license …
PCoIP Ultra - Troubleshooting
PCoIP Ultra - Troubleshooting Technical Requirements When attempting to enable the PCoIP Ultra protocol enhancements certain platform specific requirements must be met. Clients and hosts must support the AVX2 instruction set. The PCoIP Ultra enhancements …
How do I update my account details? (email address, account name, address or phone number)
Submit a Customer Service Inquiry with details of the changes you require. If you are a license administrator for your company, please include your license activation code. … How do I update my account details? (email address, account name, address or …
Using HP Anyware PCoIP Zero Clients and Remote Workstation Cards on a direct-connect (no IP) network
Direct-connect (no IP network) configurations, sometimes incorrectly referred to as "home-run networks", refer to a direct connection between 2 devices without network switches/hubs installed using straight through cables via patch-panels. Although zero …