Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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How do I set up or override PCoIP Software Session Variables?

PCoIP Software session variables provide an easy and flexible way for administrators to tune and configure a PCoIP session if required. HP Anyware PCoIP Agent There are two PCoIP group policy object template files in PCoIP Agent version 2.11 onwards. …

PCoIP Agent reported "This version of trusted storage is not supported"

Problem The PCoIP Agent stops immediately after starting, and the log file contains: " Failed to add FNE trial license source: [1,7E1,2,0[70000027,0,5002E]] This version of trusted storage is not supported" Or running the pcoip-validate-license.ps1 …

FAQ - Licensing for PCoIP Management Console

This FAQ provides common questions and answers on how to add or manage licenses on the PCoIP Management Console (MC) . It includes concepts, guidelines and troubleshooting guidance. FAQ – General What does a MC license look like? What does the MC …

Knowledge Base Article FAQ Licensing Management Console

Last modified: September 3, 2023

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PCoIP Agent has no available licenses to launch the remote session. Please try again later. If this failure persists, please report this failure to your system administrator.

Problem When starting a PCoIP session, the PCoIP Client shows the message "PCoIP Agent has no available licenses to launch the remote session. Please try again later. If this failure persists, please report this failure to your system administrator." …

How can I shadow a VMware Horizon View PCoIP desktop session from my vSphere console?

Note: This knowledge base article does not apply to HP Anyware. HP Anyware uses a Anyware software GPU or a hardware GPU disabling the vSphere Console. In some cases viewing a remote users PCoIP session may be beneficial to troubleshooting an issue. In …

FAQ - HP Anyware Manager and HP Anyware Connector

This article provides common questions and answers about HP Anyware Manager (previously HP Anyware Manager). It includes concepts, guidelines and troubleshooting checklists and links to the product documentation instructions found in the various HP …

Knowledge Base Article FAQ Setup HP Anyware

Last modified: September 12, 2023

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How do I Set Zero Client password in PCoIP Management Console?

Use PCoIP Management Console PCoIP Management Console is recommended to manage the password setup for zero clients, including enabling the password protection for OSD and AWI, setting the password, and whether or not hiding the Password options from OSD …

Can multiple PCoIP Zero Clients connect to multiple PCoIP Remote Workstation Cards in a workstation/PC simultaneously?

You can install multiple PCoIP Remote Workstation Cards (host cards) into a workstation/PC and have multiple PCoIP Zero Clients connecting to them simultaneously. Each PCoIP Zero Client must have 1 PCoIP Remote Workstation Card. PCoIP Zero Clients can …

Steps to activate HP Anyware licenses in offline environment

For activating licenses in an offline environment, if you are able to transfer files from the PCoIP License Server to an internet-connected machine, the self serve method is recommended. Please refer to section "Managing PCoIP Session Licenses" in License …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 3, 2023

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What are the jumpers and LEDs on the Tera2 PCoIP Remote Workstation Card used for?

All external connectors on Tera2 PCoIP host cards are for diagnostic purposes. Jumpers J15 and J25 are configurable and their functions are described below. If you want Tera1 jumper explanations instead, refer to What are the jumpers on the Tera1 host …

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