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How to create and install a self-signed certificate on a Windows 2016 Active Directory server to enable LDAPS

NOTE: Self-signed certificates are not inherently secure and should not be used in production environments. Please consult your security infrastructure and security policies before installing a self-signed certificate. This is an example of one method to …

Troubleshooting PCoIP session Connection Issues.

Problem When connecting to a PCoIP Standard Agent for Windows, PCoIP Graphics Agent for Windows, PCoIP Standard Agent for Linux or PCoIP Graphics Agent for Linux the connection fails with one of the following messages: Error: Unable to connect to …

How to retrieve a LDAPS certificate

This article describes 3 methods of obtaining the LDAPS certificate from the Active Directory (AD) Server that is active in your deployment, to then install on the PCoIP Management Console. This will allow the LDAPS connection between products that …

FAQ - Licensing HP Anyware

This article provides common questions and answers on how to license HP Anyware. It includes concepts, guidelines and troubleshooting checklists + links to the product licensing instructions found in the various HP Anyware guides. FAQ – General …

Knowledge Base Article FAQ Licensing HP Anyware

Last modified: February 3, 2024

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Setting Up Japanese Language and Keyboards

The following tutorial demonstrates how to set up Japanese language and keyboard for Windows PCoIP Software Client and connecting to Microsoft's Japanese Windows Server. Setting up language and keyboard is performed both on the host and client side. Note: …

Error 6405: PCoIP Agent failed to launch the remote session

Problem When connecting to a HP Anyware PCoIP Agent the client receives the "Error 6405: PCoIP Agent failed to launch the remote session. Please try again. If this failure persists, please report this failure to your system administrator." Cause The …

PCoIP Session Statistics Viewer

PCoIP Session Statistics Viewer displays PCoIP software session statistics in a clear visual user interface (UI). The program can capture and graph real-time data from a virtual machine (VM) that is in session, or it can graph previously captured data by …

TROUBLESHOOTING USB peripherals

This article provides a brief list of troubleshooting steps for common issues involving USB peripherals (e.g. DVD drives/burners, keyboards, mice, usb, smart phones, storage devices, hard drives, scanners, printers). This is not intended to be a …

Troubleshooting steps for Audio

This article provides a brief list of troubleshooting steps for common issues. Scenarios covered include: Audio issues using HP Anyware PCoIP Agent Windows Linux Audio issues using Remote workstation cards USB audio (including composite/multifunction USB …

How do I bridge a USB device on a PCoIP Zero Client?

PCoIP Zero Clients locally terminate HID USB devices when connecting to: VMware View virtual desktops, or PCoIP Remote Workstation Cards (host cards) on systems where the PCoIP Host Software is installed and the Local Cursor and Keyboard feature is …

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