Using a custom display resolution and the Hot Plug Reset function on a PCoIP Zero Client
Setting a custom display resolution A PCoIP Zero Client allows you to set a custom display resolution on the client, which is saved even when the client is powered down. This lets you set a resolution that is different than the attached display's native …
Knowledge Base Article Tutorial Setup Display Zero Clients
Last modified: September 3, 2023
4106
Host Display Health Check - Diagnostics and troubleshooting guide
Summary To receive a detailed host diagnostic report, create a host agent  support/log file bundle  and then submit this bundle to the PCoIP  health check   tool.  Once the files are submitted, it will take 5-10 minutes to produce a detailed report.  The …
Knowledge Base Article Diagnostics Display HP Anyware Remote Workstation Card
Last modified: September 3, 2023
4097
How can I change USB authorizations for PCoIP Zero Client?
USB devices can be enabled or disabled which allows IT control of the use of peripherals with HP Anyware PCoIP Agent, VMware Horizon View using PCoIP protocol, or PCoIP Remote Workstation Cards. PCoIP Zero Clients provide unique USB security features that …
Knowledge Base Article Tutorial Management Peripheral Devices Security Remote Workstation Card Zero Clients
Last modified: September 3, 2023
3827
PCoIP display is 'blurry' and the image is of lower than expected quality
Problem When using PCoIP the display is 'blurry' or of low quality. The display may be persistently blurry or is blurry intermittently and slow.    Cause Typically a blurry screen is due to the lack of bandwidth. Throughout a PCoIP session, PCoIP network …
Knowledge Base Article Troubleshooting Performance Display Remote Workstation Card Zero Clients HP Anyware
Last modified: September 3, 2023
3813
How can I configure USB authorizations for HP Anyware and PCoIP Software Client?
Configuring PCoIP Agent USB authorizations for HP Anyware   From HP Anyware release version  2.11 and newer ,  USB  redirection is enabled by default.  USB bridging, which enables USB devices to be used via a PCoIP Client on a HP Anyware PCoIP Agent , is …
Knowledge Base Article Tutorial Peripheral Devices Security HP Anyware
Last modified: September 3, 2023
3737
What are the requirements for USB 2.0 (EHCI) support on PCoIP Zero Clients?
Answer: EHCI (Enhanced Host Controller Interface) is a high-speed controller standard that is publicly documented and provides high speed USB functionality. Tera2 based PCoIP Clients support USB 2.0 (EHCI) out of the box on all firmware releases. The …
Knowledge Base Article Advisory Peripheral Devices Remote Workstation Card Zero Clients
Last modified: September 3, 2023
3681
What does the yellow marker mean on the top right of the screen when using the PCoIP Graphics Agent?
Problem During a PCoIP session there is a yellow marker on the top right of one or more displays. The yellow marker indicates that the PCoIP Graphics Agent is experiencing issues with the GPU configuration and has fallen back to non-accelerated …
Knowledge Base Article Troubleshooting Display HP Anyware
Last modified: September 3, 2023
3582
What are the supported monitor resolutions and refresh rates for PCoIP Zero Clients and Remote Workstation Cards?
In general, PCoIP zero clients and Remote Workstation cards should work with standard display resolutions supported by VESA. The following is a list of the tested monitor resolutions supported (display timing); all at 60 Hz display refresh rate. …
Knowledge Base Article Advisory Display Remote Workstation Card Zero Clients
Last modified: September 3, 2023
3531