Teradici Documentation and Downloads | Documents and Downloads for Teradici products

Sort by

How do I upload firmware on PCoIP Zero Clients or PCoIP Remote Workstation Card?

This knowledge base article applies to using the Administrative Web Interface (AWI) as the tool used to upload firmware. To upload the firmware using the PCoIP Management Console, refer to Management Console 202x.x (or 1.10.x) administrators' guide and …

What is monitor emulation on the PCoIP Remote Workstation Card and how does it work?

Answer: Monitor emulation is a feature on the PCoIP Remote Workstation Card (also known as a host card) that ensures graphics cards see a valid EDID on a Display Port or DVI port on boot. This helps prevent the graphics card from driving DVI signals or DP …

AD credentials can be leaked from the Management Interface for HP Anyware Connector (current and legacy)

Summary An insufficiently protected credentials vulnerability has been identified in the Management Interface of the HP Anyware Connector and the HP Anyware Connector Legacy for releases from April 20, 2020 and earlier (v15 and earlier for HP Anyware …

How to clear the management state of a PCoIP Zero Client

There are several options for clearing the management state of a PCoIP Zero Client Note: If you are clearing the management state to migrate the PCoIP Zero Client to a new PCoIP Management Console, ensure that any DNS and/or DHCP discovery settings have …

USB and Analog audio through PCoIP Zero Clients

This knowledge base article explains analog and USB audio behavior in PCoIP environments. When a USB audio device is used without the local USB audio driver enabled, the USB audio device is remotely bridged to the host. In this case, the audio stream data …

Why does the "Source signal on other port" message appear on my display?

This indicates that a video source connected to the Host does not correspond with the video port used on the PCoIP Zero Client. This can be corrected by either swapping the video ports used on the Host or the PCoIP Zero Client. The following shows two …

Network session checklist for PCoIP protocol LAN and WAN deployments

The PCoIP® Session Planning Guide is an essential document for any PCoIP protocol deployment. It covers key network design considerations as well as documents a number of network configuration issues that impact desktop performance. Ensure consistent …

How to retrieve a LDAPS certificate

This article describes 3 methods of obtaining the LDAPS certificate from the Active Directory (AD) Server that is active in your deployment, to then install on the PCoIP Management Console. This will allow the LDAPS connection between products that …

How do I turn off temporal dithering in an AMD graphics card?

Follow the instructions below to disable temporal dithering in an AMD GPU installed in your host PC/workstation, or a computer with a PCoIP Remote Workstation Card (host card) installed. If temporal dithering is enabled on a machine using PCoIP, it may …

Installing HP Anyware Manager and Brokered Connections

After completing this unit, you’ll be able to: Install the HP Anyware Manager Install HP Anyware Connector Establish a brokered connection to the remote machine 45 mins HP Anyware Manager is a management plane enabling users to configure, manage and …

Filter by Products

Filter by Topics

Search Knowledge Center

Filter by Products

Filter by Topics