Why is there sudden poor video performance after a VMware view or VMWare tools update?
Updates of VMware Tools include a SVGA driver which may not be compatible with the version of VMware View. Hardware version 7 and above support a new svga driver. Ensure you have the ESXI matching version of VMware tools installed and perform the update …
Knowledge Base Article Troubleshooting Performance Third Party Enhancements Zero Clients
Last modified: September 3, 2023
194
Why does traffic to my PCoIP Remote Workstation Card exceed the configured bandwidth settings?
Problem After setting the bandwidth limits on the PCoIP Remote Workstation Card in the PCoIP Remote Workstation Card AWI, excessive traffic is seen going to the PCoIP Remote Workstation Card from the PCoIP Zero Client. Cause PCoIP Remote Workstation …
Knowledge Base Article Troubleshooting Performance Remote Workstation Card Zero Clients
Last modified: September 3, 2023
190
Why is the image quality reduced for a couple seconds right after a session is connected?
This is expected behaviour during the first couple seconds when a PCoIP session is established and is caused by the PCoIP device's bandwidth management algorithm. The algorithm continuously optimizes the amount of network traffic a PCoIP device generates …
Knowledge Base Article Troubleshooting Session Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: August 7, 2023
190
PCoIP Remote Workstation Card Software does not install on host.
When the PCoIP Remote Workstation Card Software does not detect a PCoIP Remote Workstation Card, it generates the following error and installation stops.   No PCoIP devices detected. Please ensure the hardware is installed and the Host Driver Function is …
Knowledge Base Article Troubleshooting Setup Remote Workstation Card
Last modified: September 3, 2023
151
Disable IPv6 in HP Anyware agent
IPv6 is enabled by default in HP Anyware agent starting agent 21.07 release.    Disable IPv6 (Only IPv4 connection is allowed)   Windows agent Open  Registry Editor .  Add registry value under   …
Knowledge Base Article Advisory Setup HP Anyware
Last modified: September 3, 2023
138
Why are some resolutions not available in the OSD but are listed as available in the PCoIP Zero Client Administrator's Guide?
This article is applicable to PCoIP Zero Clients that have DVI ports. To see all the supported resolutions in the OSD as listed in the PCoIP Zero Client Administrators' Guide ( GUI Reference > Configuring OSD Display Settings > OSD Dual-display: Display …
Knowledge Base Article Advisory Display Zero Clients
Last modified: September 3, 2023
115