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How to Identify PCoIP Session connection Issues in PcoIP Logs

How to Identify PCoIP Session connection Issues in PCoIP Logs (6076) Client log file messages When checking or monitoring client log files, you may see these messages when the client cannot connect on TCP port 443 or TCP port 60443. Note: You log files …

Using an resolutions lower than 1024x768 with a PCoIP Zero Client

Scenario When forcing the screen resolution via the OSD Options>Configure>Display dialog box, if the resolution is set smaller than 1024x768 then display parameters can no longer be changed via the OSD's user interface as portions of the dialog box fall …

Knowledge Base Article Tutorial Display Zero Clients

Last modified: November 14, 2022

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Should I configure "Maximum Initial Image Quality" to 100 if I want lossless still image?

No. Regardless of PCoIP image-quality settings, still images are always lossless. The time it takes to display them depends on your image-quality settings and available network bandwidth. For most situations, it is recommended to use 40 for Minimum Image …

Troubleshooting PCoIP Display Issues

This article provides general troubleshooting steps for performance issues when remoting virtual desktops. Scenarios covered include: Video slicing or tearing. Screen (or parts of the screen) becomes fuzzy screen and then clears up. Slow screen updates. …

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