What are the requirements for USB 2.0 (EHCI) support on PCoIP Zero Clients?
Answer: EHCI (Enhanced Host Controller Interface) is a high-speed controller standard that is publicly documented and provides high speed USB functionality. Tera2 based PCoIP Clients support USB 2.0 (EHCI) out of the box on all firmware releases. The …
What is monitor emulation on the PCoIP Remote Workstation Card and how does it work?
Answer: Monitor emulation is a feature on the PCoIP Remote Workstation Card (also known as a host card) that ensures graphics cards see a valid EDID on a Display Port or DVI port on boot. This helps prevent the graphics card from driving DVI signals or DP …
Why does the "Source signal on other port" message appear on my display?
This indicates that a video source connected to the Host does not correspond with the video port used on the PCoIP Zero Client. This can be corrected by either swapping the video ports used on the Host or the PCoIP Zero Client. The following shows two …
How can I configure USB authorizations for HP Anyware and PCoIP Software Client?
Configuring PCoIP Agent USB authorizations for HP Anyware   From HP Anyware release version  2.11 and newer ,  USB  redirection is enabled by default.  USB bridging, which enables USB devices to be used via a PCoIP Client on a HP Anyware PCoIP Agent , is …
What do the PCoIP Session 4 digit error codes mean when experience issues connecting to a remote host?
If you are having difficulties connecting a PCoIP client to a remote host and are receiving a 4 digit error code, the following table will provide suggested next steps.  If you don't see the error code in the table below, open a caes with HP Anyware …
Troubleshooting PCoIP session Connection Issues.
Problem When connecting to a PCoIP Standard Agent for Windows, PCoIP Graphics Agent for Windows, PCoIP Standard Agent for Linux or PCoIP Graphics Agent for Linux the connection fails with one of the following messages: Error: Unable to connect to …