Why am I experiencing poor performance when playing a 1080p high fps video with my PCoIP Remote Workstation Card and PCoIP Software Client?
Problem When using the PCoIP Software Client to connect to a PCoIP Remote Workstation Card I cannot achieve high frame rate playback.   Cause There are a number of factors that can contribute to poor performance so the best method of trying to determine …
Knowledge Base Article Troubleshooting Display Performance Remote Workstation Card
Last modified: September 3, 2023
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What does "No Available Hosts for Connection" mean?
The message "No Available Hosts for Connection" appears if the PCoIP Zero Client has enabled the Host Discovery feature and tries to establish a session but cannot find a PCoIP Remote Workstation Card that is not currently in a session on the network. If …
Knowledge Base Article Troubleshooting Session Remote Workstation Card Zero Clients
Last modified: November 15, 2022
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Troubleshooting artifacts in a PCoIP Session
Problem During a PCoIP Session artifacts are appearing on the screen. The artifacts may stay or slowly disappear.   Cause and Resolution There are may reasons artifacts may appear on the screen. Some may be source issues such as the application or …
Knowledge Base Article Troubleshooting Performance Display HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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Display resolution, topology, image artifacts or rendering-performance issues in HP Anyware with a GPU
Symptoms If you are using HP Anyware's Graphics agents with a GPU, either Nvidia GRID or AMD FirePro, the following issues may be caused by incorrect GPU driver: Image tearing Image artifacts Slow connection times Display topology issues Low frame rates …
Knowledge Base Article Troubleshooting Display Performance HP Anyware
Last modified: September 15, 2023
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How to configure an Amazon Network Load Balancer (NLB) with the PCoIP Connection Manager and Security Gateway or HP Anyware Connector
The following article provides an example on how to  setup an Amazon Network Load Balancer with the PCoIP Connection Manager and Security Gateway (CM/SG) or HP Anyware Connector (CAC). Prerequisites:   Connection Manager & Security Gateway: 1. Deploy the …
Knowledge Base Article Tutorial Management Setup HP Anyware
Last modified: September 3, 2023
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Why is the BIOS not visible when my Dell workstation boots with a PCoIP Remote Workstation Card?
Scenario The BIOS on a Dell R5500/R5400 is not visible on boot up. After the OS loads, the monitor then displays the desktop. On some graphic cards, only the primary port is active during the POST phase of the host PC boot process. For example, when using …
Knowledge Base Article Troubleshooting Setup Display Remote Workstation Card
Last modified: September 3, 2023
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How do I optimize the Windows 7 desktop experience settings to reduce PCoIP session bandwidth?
Answer: On a Microsoft Windows 7 machine, make the following change to the Windows optimization settings: Start > Computer > System Properties > Advanced System Properties > Performance Settings button > Adjust for best performance . Alternatively, you …
Knowledge Base Article Tutorial Performance HP Anyware Zero Clients
Last modified: September 20, 2023
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How can I determine the frame rate at a PCoIP protocol client?
Answer: There are a multiple ways to determine the frame update rate displayed at the PCoIP Zero Client.    Note: the frame rate displayed at the client this may be different than the source display frame rate when in a congested network environment.  Log …
Knowledge Base Article Tutorial Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: September 3, 2023
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