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How to identify USB ports on a LG All-in-One PCoIP zero client

The LG All-in-One PCoIP zero client has 6 USB ports, 3 are root ports and 3 are hub ports. There is an internal USB 2.0 hub built into many PCoIP zero clients. The LG All-in-One PCoIP zero client has 2 USB ports on the left side these are Root ports 1 & …

Why do certain large screen (>27" monitors) dual-link DVI monitors not work with the TERA 2 PCoIP Zero Clients?

Scenario When some monitors supporting 2560 x 1600 and 2560 x 1440 resolutions are power cycled with the power switch, the video may not appear when connected to a Tera2 Zero Client via dual-link DVI. This applies to: Tera2 Zero Clients running firmware …

Why does the mouse and keyboard to work on my Fujitsu CELSIUS (C620, M730, or M720) when using a PCoIP Remote Workstation Card?

Answer: In some cases, when connected to a PCoIP Remote Workstation Card, users can't use their mouse and keyboard. Fujitsu has resolved the issue via a BIOS update. For more information, or for support related to this issue, please contact Fujitsu or …

Why do my calls to the PCoIP Agent WMI counters return 0 values?

Problem All calls to WMI counters (i.e. PCoIP Session Log and Statistics Viewer ) return 0 values. Cause By default, 32 bit applications accessing WMI gets a handle to a 32 bit WMI provider, and 64 bit applications accessing WMI get a handle to a 64 bit …

When are PCoIP session statistics reset on a PCoIP Zero Client?

Session statistics are reset at the start of each PCoIP session, i.e. when a session is connected. You can also reset them during a session through the AWI under Diagnostics, Session Statistics, Reset Statistics. … When are PCoIP session statistics …

Can I add software to or change the operating system of a PCoIP Zero Client?

PCoIP Zero Clients do not run local application software. They run secure custom firmware created by HP Anyware only. This makes them extremely secure PCoIP Clients allowing for simple management and updates through small firmware updates. New features …

Knowledge Base Article Tutorial Setup Zero Clients

Last modified: September 22, 2023

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Unable to start docker containers connector_cm and connector_connectorgateway during HP Anyware Connector installation

In Ubuntu 18.04.4 LTS or Ubuntu 18.04.5 LTS setting up HP Anyware Connector, if IPV6 was disabled in the vm those 2 containers will always fail to start. During the installation or reinstallation of the HP Anyware Connector, connector_cm and …

Does the TERA2321 support the SGMII interface for a copper SFP?

Answer: No. The Tera2321 only supports MII (10/100Mbps) or RGMII (10/100/1000Mbps) copper/fiber interfaces. Definitions : SGMII - Serial Gigabit Media Independent Interface. RGMII - Reduced Gigabit Media Independent Interface. MII - Media Independent …

Does the PCoIP Management Console 2.x and 3.x ship with a default certificate?

Yes. The PCoIP Management Console since release 2.x ships with a HP Anyware self-signed certificate to allow the PCoIP Management Console to function out of the box. It is recommended that all users deploying the PCoIP Management Console 2.x or …

Random individual and mass client disconnects due to Cisco VSS Inter-switch links

Problem Random individual client disconnect, or mass client disconnects when connecting clients (PCoIP Software Clients, VMware View Clients, or PCoIP Zero Clients) connected to HP Anyware or VMware View virtual desktops. Cause There have been observed …

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