Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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Do PCoIP Zero Clients support wild card certificates?

Yes, there is support for wildcard certificates. You can connect to a server that uses a wildcard certificate (e.g. *.view.mydomain.com) as long as you have the correct root certificate in the certificate store of the PCoIP Zero Client. However, if you …

Why does the PCoIP Zero Client OSD image quality preference slider not have any effect on PCoIP session?

Answer: Activation of the Image Quality Preference slider requires enablement of the check box found in the Configure PCoIP image quality levels ADM GPO variable shown below. The Image Quality Preference slider (shown below) resides in the OSD under …

Do PCoIP Zero Clients support proximity cards?

Answer: Teradici includes pre-session proximity card support on PCoIP Zero Clients using Imprivata OneSign single-sign on solutions with VMware View virtual desktops. This applies to all existing PCoIP Zero Clients when the firmware is updated to version …

Is PCoIP technology encryption enabled all the time?

PCoIP is encrypted at all time and it is not possible to disable encryption. However, it is possible to adjust the encryption algorithm. … Is PCoIP technology encryption enabled all the …

Should I configure "Maximum Initial Image Quality" to 100 if I want lossless still image?

No. Regardless of PCoIP image-quality settings, still images are always lossless. The time it takes to display them depends on your image-quality settings and available network bandwidth. For most situations, it is recommended to use 40 for Minimum Image …

PCoIP TROUBLESHOOTING STEPS: IEEE 802.1x Network Authentication

This article provides a brief list of troubleshooting steps for common issues with 802.1x authentication. It is not intended to be a comprehensive troubleshooting guide. These include scenarios for: Problems uploading IEEE 802.1x certificates to PCoIP …

How long does it take a proximity reader to enumerate?

The proximity readers that have been tested with PCoIP Zero Clients typically enumerate in under 5 seconds; however, there can be exceptions. RF Ideas Air ID 82 Series RDR-7L82AKU (LEGIC-Prime only) proximity reader has been seen to take longer and is …

Understanding Digital Certificates

This article has been created to help those required to implement a more secure network using certificates but only have minimal experience working with certificates. It provides a basic understanding of certificate use so you can …

Why do I see black bars on the side or bottom of my display when connecting to a zero client?

Scenario : When connecting a display (TV or monitor) to a PCoIP zero client you get solid black bars at the top and bottom or left and right sides of the display. It appears as if the image is being cut off. Resolution : This issue is caused by ' …

Reverting to Legacy Certificates after changing the PCoIP Management Console 2.x and 3.x certificate causes the web interface to fail to load

Problem The certificate of the PCoIP Management Console has been updated but the web interface now fails to load. Cause After uploading the new certificate to the PCoIP Management Console, if your any reason that certificate is not supported, the web …

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