How can I change USB authorizations for PCoIP Zero Client?
USB devices can be enabled or disabled which allows IT control of the use of peripherals with HP Anyware PCoIP Agent, VMware Horizon View using PCoIP protocol, or PCoIP Remote Workstation Cards. PCoIP Zero Clients provide unique USB security features that …
Knowledge Base Article Tutorial Management Peripheral Devices Security Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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PCoIP display is 'blurry' and the image is of lower than expected quality
Problem When using PCoIP the display is 'blurry' or of low quality. The display may be persistently blurry or is blurry intermittently and slow.    Cause Typically a blurry screen is due to the lack of bandwidth. Throughout a PCoIP session, PCoIP network …
Knowledge Base Article Troubleshooting Performance Display Remote Workstation Card Zero Clients HP Anyware
Last modified: September 3, 2023
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How can I configure USB authorizations for HP Anyware and PCoIP Software Client?
Configuring PCoIP Agent USB authorizations for HP Anyware   From HP Anyware release version  2.11 and newer ,  USB  redirection is enabled by default.  USB bridging, which enables USB devices to be used via a PCoIP Client on a HP Anyware PCoIP Agent , is …
Knowledge Base Article Tutorial Peripheral Devices Security HP Anyware
Last modified: September 3, 2023
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What are the requirements for USB 2.0 (EHCI) support on PCoIP Zero Clients?
Answer: EHCI (Enhanced Host Controller Interface) is a high-speed controller standard that is publicly documented and provides high speed USB functionality. Tera2 based PCoIP Clients support USB 2.0 (EHCI) out of the box on all firmware releases. The …
Knowledge Base Article Advisory Peripheral Devices Remote Workstation Card Zero Clients
Last modified: September 3, 2023
3747
Steps for doing an Offline License Activation/Deactivation for Management Console
For offline activation, you will need some assistance from the HP Anyware technical staff. Scenario 1:   Fresh license activation : Login into your account on the  HP Anyware self service portal .  Don't have an account? Register  here . Select  …
Knowledge Base Article Advisory Licensing Management Console
Last modified: September 3, 2023
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What does the yellow marker mean on the top right of the screen when using the PCoIP Graphics Agent?
Problem During a PCoIP session there is a yellow marker on the top right of one or more displays. The yellow marker indicates that the PCoIP Graphics Agent is experiencing issues with the GPU configuration and has fallen back to non-accelerated …
Knowledge Base Article Troubleshooting Display HP Anyware
Last modified: September 3, 2023
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What does the 'No source signal' message mean?
The answer depends on what type of host the PCoIP Zero Client is connected to.  VMware View 4.5 or newer The message "no source signal" appears as an overlay when the VMware View virtual desktop puts the monitors to sleep.  Pressing a key or moving the …
Knowledge Base Article Troubleshooting Display HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
3645
What are the supported monitor resolutions and refresh rates for PCoIP Zero Clients and Remote Workstation Cards?
In general, PCoIP zero clients and Remote Workstation cards should work with standard display resolutions supported by VESA. The following is a list of the tested monitor resolutions supported (display timing); all at 60 Hz display refresh rate. …
Knowledge Base Article Advisory Display Remote Workstation Card Zero Clients
Last modified: September 3, 2023
3597
Error: The Certificate for the Domain Controller is Untrusted or Invalid
Problem   When connecting to a HP Anyware PCoIP Agent the client receives the error "The Certificate for the Domain Controller is Untrusted or Invalid."     Causes:   The error generally means that the HP Anyware Connector was unable to communicate with …
Knowledge Base Article Troubleshooting Security Authentication HP Anyware
Last modified: March 25, 2024
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