Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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How do I link my profile to my company’s license account?

Contact your company’s license administrator to make this request. If your company’s license administrator is not available, Submit a Customer Service Inquiry and ensure you include your company’s license activation code. … How do I link my profile to my …

Knowledge Base Article Advisory Accounts

Last modified: September 3, 2023

798

FAQ - What features are available on my self-service HP Anyware support account

The HP Anyware self-service portal provides access to content on HP Anyware products and services. FAQ - General Create Account : How do I create an account on the self-service portal? Update Account : How do I update my profile on the self-service …

Knowledge Base Article FAQ Accounts HP Anyware

Last modified: September 4, 2023

756

Considerations for Deleting Your HP Anyware Community Account

Before deleting yourHP Anyware Community account, make sure you’re aware of what happens to your profile, history and cases. Here is what will happen if you delete your account: Your profile will be deleted and you will no longer be able to login to …

Knowledge Base Article Advisory Accounts

Last modified: January 8, 2024

681

I do not receive the password reset email when I try to reset my password

Check your junk/spam folder. Make sure emails from support@teradici.com are not blocked/add this email address to your contacts list. If you still fail to receive the password reset email, please fill out the customer service request form. … I do not …

Knowledge Base Article Advisory Accounts

Last modified: September 3, 2023

472

Core API - PCoIP Client SDK for Linux

Core API Change Log This section outlines API call updates and changes for the Core API from the different versions of the PCoIP Client SDK for Linux. 20.10 PcoipClientInitData PcoipClientInitData structure has been changed for licensing related data. …

Knowledge Base Article Tutorial API/SDK HP Anyware

Last modified: September 3, 2023

396

Core API - PCoIP Client SDK for Windows

Core API Change Log This section outlines API call updates and changes for the Core API from the different versions of the PCoIP Client SDK for Windows. 20.10 PcoipClientInitData PcoipClientInitData structure has been changed for licensing related data. …

Knowledge Base Article Tutorial API/SDK HP Anyware

Last modified: December 26, 2023

384

Core API - PCoIP Client SDK for macOS

Core API Change Log This section outlines API call updates and changes for the Core API from the different versions of the PCoIP Client SDK for macOS. 20.10 PcoipClientInitData PcoipClientInitData structure has been changed for licensing related data. The …

Knowledge Base Article Tutorial API/SDK HP Anyware

Last modified: September 3, 2023

364

How do I Split or Transfer my license activation code?

Login to your account and submit a customer service Inquiry. Ensure you include your license activation code and details of how you want your license to be divided. … How do I Split or Transfer my license activation …

When accessing the support site, cannot download documents or binaries, and never move past the spinning cursor

Symptoms When downloading documents or binaries associated with PCoIP, the support site shows a spinning circle and eventually times out without showing any content. Causes The page content contained embedded elements that were blocked by some sites. …

Knowledge Base Article Advisory Accounts

Last modified: September 3, 2023

185

Core API vs Session Client API

The following page details and compares the Core API and Session Client API in the following area's: Feature Set Supported Host Platforms Direct Connection Licensing Core API vs Session Client API Feature Set The following table details the feature …

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