The PCoIP session ended abruptly and the PCoIP Zero Client PCoIP Splash screen appears
Problem Occasionally issues can cause the PCoIP Zero Client to reboot. Issues such as the ones listed below are good signs that the PCoIP Zero Client has rebooted even though at first it may not be certain the PCoIP Zero Client rebooted. Unexpectedly the …
Knowledge Base Article Troubleshooting Performance Zero Clients
Last modified: September 21, 2023
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Is it possible to configure the PCoIP Zero Client or PCoIP Remote Workstation Card device name via the hostname option on my DHCP server?
Answer: No you cannot name devices via DHCP, but you can pass your hostname from your PCoIP device to the DHCP server. PCoIP Zero Clients or PCoIP Remote Workstation Cards will pass DHCP options 12 (hostname) and option 15 (domain name) to the DHCP …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 8, 2023
530
Why does my Tera2 PCoIP Zero Client perform poorly on a WAN, compared to a software client on the same network?
If you are experiencing refresh issues of image data when scrolling through text and/or images using a PCoIP Zero Client on a WAN network, ensure that you enable the Low Bandwidth Text Codec (LBTC) setting. Note: The LBTC setting is available on TERA2321 …
Knowledge Base Article Troubleshooting Performance Zero Clients
Last modified: August 2, 2023
491
No audio when using Unified Communications with a USB headset
Problem Some users have reported no audio when using Unified Communications solution in firmware 4.7.0, they can only hear the ring of the incoming call and when the call is answered there is no Rx/Tx audio.   Cause This issue has been tracked down to the …
Knowledge Base Article Troubleshooting Performance Peripheral Devices Zero Clients
Last modified: November 7, 2022
478
Why does the PCoIP Zero Client OSD image quality preference slider not have any effect on PCoIP session?
Answer: Activation of the  Image Quality Preference slider requires enablement of the  check box found in the  Configure PCoIP image quality levels  ADM GPO variable shown below.   The Image Quality Preference slider (shown below) resides in the OSD under …
Knowledge Base Article Troubleshooting Display Performance Zero Clients HP Anyware
Last modified: August 2, 2023
448
Configuring PCoIP Clients
After completing this unit, you’ll be able to: Understand the requirements for using configurations Understand the procedure to configure client machine 40 mins   Configuring Soft Clients PCoIP clients can be configured to allow you to set different user …
Knowledge Base Article Tutorial Setup HP Anyware
Last modified: September 3, 2023
445