What happens when you change the PCoIP Zero Client's Authorized Devices list to allow desired devices?
When you specify the devices you want to allow by adding them to the  Authorized Devices list, this automatically blocks everything else. That means there is no need to add devices you don't want to allow to the Unauthorized Devices list. Caution! Before …
Knowledge Base Article Tutorial Peripheral Devices Zero Clients
Last modified: November 18, 2022
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Why is the network connection lost when a USB disk is plugged into a PCoIP Zero Client?
Scenario A desktop freeze, session disconnect or "network connection lost" (if the overlay network error message is enabled) message is displayed after an USB disk is plugged into a PCoIP Zero Client.   Cause A heavy load such as autoplay on a flash drive …
Knowledge Base Article Tutorial Peripheral Devices Zero Clients
Last modified: November 24, 2022
499
Security notice (CVE-2020-0601): Windows vulnerability affecting PCoIP Agents and PCoIP Clients
Summary A vulnerability in the Microsoft Windows CryptoAPI (CVE-2020-0601) fails to properly validate certificates that use Elliptic Curve Cryptography (ECC). This may allow an attacker to spoof the validity of certificate chains used to secure a PCoIP …
Knowledge Base Article Advisory Security HP Anyware
Last modified: August 2, 2023
497
HP Anyware Licensing
 HP Anyware Licensing                               HP Anyware Licensing Models                                                                                                              START     ~3 mins Deployment of Local License Server and …
Knowledge Base Article Tutorial Licensing HP Anyware
Last modified: September 5, 2023
482
No audio when using Unified Communications with a USB headset
Problem Some users have reported no audio when using Unified Communications solution in firmware 4.7.0, they can only hear the ring of the incoming call and when the call is answered there is no Rx/Tx audio.   Cause This issue has been tracked down to the …
Knowledge Base Article Troubleshooting Performance Peripheral Devices Zero Clients
Last modified: November 7, 2022
477
Why is my 802.1x configuration failing on my older network?
Scenario 1 In an environment that contains legacy network equipment, after setting up 802.1x, initial authentication fails. The authentication switch does not respond to any of the EAP-TLS request packets from the PCoIP Zero Client.   Cause Some legacy …
Knowledge Base Article Troubleshooting Security Remote Workstation Card Zero Clients
Last modified: November 23, 2022
473
MagTek USB Keyboard Emulation Card Swipe Reader (i.e. credit card reader) causes "stuck key" problem
Scenario Occasionally when using a MagTek USB KB Swipe Card Reader attached to a zero client, the card data is read incorrectly. This can cause undefined behaviour. (i.e. a key repeats indefinitely).   Cause Some USB Keyboard Emulation Card Readers have …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: November 7, 2022
451