Troubleshooting artifacts in a PCoIP Session
Problem During a PCoIP Session artifacts are appearing on the screen. The artifacts may stay or slowly disappear.   Cause and Resolution There are may reasons artifacts may appear on the screen. Some may be source issues such as the application or …
Knowledge Base Article Troubleshooting Performance Display HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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What is the behaviour of the Mac Fn keys with the PCoIP Software Client?
Answer: When a Macbook is configured with use all Fx keys as standard function keys  and the client is in focus either in full screen or windowed mode: If Fn + Fx is pressed the function is interpreted locally (e.g. brightness adjustment) If Fx is pressed …
Knowledge Base Article Advisory Peripheral Devices HP Anyware
Last modified: September 3, 2023
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Displays
After completing this unit, you’ll be able to: Understand the different display configurations. Understand the supported resolutions 20 mins With PCoIP, you can configure several display settings as described below.   Display Resolutions PCoIP supports …
Knowledge Base Article Tutorial Display HP Anyware
Last modified: September 5, 2023
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What does the error message "Session Closed Remotely" mean?
There are a number or reasons that the message "Session Closed Remotely" appears during a brokered session listed below. Informational Messages Closed by login at an alternate location or host shutdown/restart User initiated logout Disconnected by …
Knowledge Base Article Advisory Session HP Anyware Remote Workstation Card Zero Clients
Last modified: December 9, 2022
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What is the impact of minimum and maximum initial image quality on a PCoIP Session?
Minimum and maximum initial image quality sets the lower and upper quality level. The default values in HP Anyware is Q40 for the minimum initial image quality and Q80 for the maximum initial image quality. If PCoIP estimates there is adequate bandwidth …
Knowledge Base Article Advisory Display Performance Remote Workstation Card HP Anyware
Last modified: July 31, 2023
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Should I use an initial image quality of Q100?
An initial image quality of Q100 will deliver the highest quality of image PCoIP can deliver. Q100 is not lossless, for a lossless image, build to lossless must be enabled.  How to configure the Turn off Build-to-Lossless feature session variable in GPO …
Knowledge Base Article Advisory Display Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: August 1, 2023
606
What are the priorities for video, audio, and USB PCoIP traffic?
PCoIP technology gives priority to USB and audio, while imaging uses remaining available bandwidth. PCoIP technology optimizes user experience for a given bandwidth by adaptively controlling quality and update rate of the image data, and optionally …
Knowledge Base Article Advisory Performance Peripheral Devices HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
237
Why is the image quality reduced for a couple seconds right after a session is connected?
This is expected behaviour during the first couple seconds when a PCoIP session is established and is caused by the PCoIP device's bandwidth management algorithm. The algorithm continuously optimizes the amount of network traffic a PCoIP device generates …
Knowledge Base Article Troubleshooting Session Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: August 7, 2023
198