How do I enable and disable the PCoIP Zero Client session disconnect CTRL-ALT-F12 key sequence?
Enable When using a PCoIP Zero Client to connect to HP Anyware, Amazon Workspaces or VMware Horizon View the Ctrl-Alt-F12 shortcut is enabled by default. This setting can be configured via the AWI or PCoIP Management Console. When using a workstation with …
Knowledge Base Article Tutorial Session Management Management Console Zero Clients
Last modified: September 3, 2023
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Unauthenticated User can take control of PCoIP Management Console by resetting the default password
Summary Teradici PCoIP Management Console versions 20.01.0 and 19.11.1 are vulnerable to unauthenticated password resets of the default admin account. This vulnerability only exists when the default admin account is not disabled. The affected Management …
Knowledge Base Article Advisory Authentication Management Console
Last modified: September 3, 2023
1534
Determining why the PCoIP Zero Client was reset to factory default
Problem The PCoIP Zero Client unexpectedly reset to factory default.    Cause The PCoIP Zero Client would only reset to factory defaults if one of the reset options was used. The PCoIP Zero Client can be reset by the PCoIP Management Console, through the …
Knowledge Base Article Troubleshooting Management Management Console Zero Clients
Last modified: September 15, 2023
1083
Why are some Tera2 PCoIP Zero Clients showing the Online status as "False" in PCoIP Management Console 2.x and 3.x?
This indicates that the Tera 2 PCoIP Zero Client is not being managed by the PCoIP Management Console and can be one of several reasons: Not powered on Firmware has been downgraded to 4.x so no longer manageable by PCoIP Management Console 2.x and 3.x NTP …
Knowledge Base Article Troubleshooting Management Management Console Zero Clients
Last modified: September 3, 2023
982
Can I use both DHCP options and DNS SRV records for device discovery in the PCoIP Management Console at the same time?
Answer: No . Note: It is recommended to user either DHCP Options or DNS Records when configuring auto-discovery for the PCoIP Management Console. To determine which to use you need to understand your environment. For example if you are only going to have …
Knowledge Base Article Advisory Management Management Console
Last modified: September 7, 2023
658
My PCoIP Zero Clients at the remote location cannot connect to PCoIP Management Console 3.x
Problem PCoIP Zero Clients in remote locations are not connecting to the PCoIP Management Console 3.x   Cause This issue was tracked down to a setting in the PCoIP Management Console 3.x (MC). Check under Settings > Remote and confirm if you have entered …
Knowledge Base Article Troubleshooting Management Management Console
Last modified: November 7, 2022
634
Installing Management Console
After completing this unit, you’ll be able to: Install the HP Anyware Management Console, or Migrate to a newer version 25 mins   HP Anyware Management Console is released in three formats that feature CentOS as the PCoIP Management Console installation …
Knowledge Base Article Tutorial Management Setup Management Console
Last modified: August 2, 2023
628
How do I disable login username caching on a PCoIP Zero Client?
On a PCoIP Zero Client, username caching is set in the advanced options and can be disabled from the OSD Screen, the Administrative Web Interface (AWI), or the PCoIP Management Console.    From the OSD Screen: Under Options, select Configuration In the …
Knowledge Base Article Tutorial Setup Management Session Management Console Zero Clients
Last modified: September 3, 2023
576
Sample CentOS 7.4 DHCP configuration file for PCoIP Management Console auto discovery
The purpose of this tutorial is to provide a sample DHCP configuration for auto discovery of the PCoIP Management Console 2.x and newer. In this set up the following were deployed: CentOS 7.4 VM hosted on ESXi 5.5 server. Configured the CentOS VM with two …
Knowledge Base Article Tutorial Management Management Console
Last modified: December 11, 2018
557