Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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License check results in Broken Host message

Problem When viewing licenses on a license server via pcoip-view-license, a HP Anyware PCoIP Agent with an instance locked license or a PCoIP Management Console you get the message Trust Flags: **BROKEN** HOST. Cause When the license component of …

How to remove expired license from MC 2.x or 3.x to switch from Enterprise Edition to Standard Edition?

NOTE: If you are running Management Console 2.x or 3.x in Enterprise Edition and your license has expired you will not be able to log into the Management Console until you have either deactivated all your expired licenses or have activated new licenses. …

We have deleted our Management Console VM or Local Licensing server VM. How do we recover the deleted license?

If your PCoIP Management Console or Local License server will be moved to another server or replaced with an upgrade, you must return all the licenses before the migration and then re-activate the licenses after the migration. For details on how to …

How do I Split or Transfer my license activation code?

Login to your account and submit a customer service Inquiry. Ensure you include your license activation code and details of how you want your license to be divided. … How do I Split or Transfer my license activation …

Management Console Licensing

After completing this unit, you’ll be able to: Define Management Console Licensing Differentiate between Offline and Online Licensing License your Management Console 15 mins Introducing Management Console Licensing PCoIP Management Console (MC) …

PCoIP Management console 2.x or 3.x license activation fails with error "Operations error: 0 That activation request yields no right to a license".

Problem When you try to activate the PCoIP Management Console license with this command "/opt/teradici/licensing/mc_activate_lic.sh -k ", You get the error "Operations error: 0 That activation request yields no right to a license". …

After activating a renewal license on my Management Console, it is showing the old expiry date, how do I fix?

Problem: I have renewed by license for the Management Console however after deactivating and reactivating the license on my Management Console, it is showing old expiry date. Answer : To solve this issue you need to do the following steps: 1) Return the …

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