PCoIP TROUBLESHOOTING STEPS: Smart cards and Proximity cards
This article provides a brief list of troubleshooting steps and describes some common issues for smart card and proximity card failures. It is not intended to be a comprehensive troubleshooting guide.  Prior to diving into a deep investigation please …
Knowledge Base Article Troubleshooting Peripheral Devices Security Zero Clients
Last modified: September 25, 2023
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Why does my webcam or USB headset not work when connected to a PCoIP Zero Client at the same time?
Problem Your webcam and USB headset are connected to the PCoIP Zero Client at the same time and only one of the two works. When only one of the two devices is connected, it works as anticipated. In the example below, the Logitech USB Headset (901) is the …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: September 3, 2023
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Troubleshooting out of order packets impacting the PCoIP protocol?
Problem The PCoIP session performance is poor. The logs indicate high packet loss and the error messages related to out of order packets. Note:The default PCoIP server logs will indicate when out of order mode is activated and deactivated. To see …
Knowledge Base Article Troubleshooting Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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How to obtain the correct current certificate to upload to the PCoIP Zero Client certificate store in VMware Horizon View environments.
Background: This Knowledge Base article is limited to PCoIP Zero Clients in VMware Horizon View environments. The certificate(s) loaded on the PCoIP zero client ensures that the peer server it connects to is trusted. The certificate can be provided from a …
Knowledge Base Article Tutorial Security Zero Clients
Last modified: September 3, 2023
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VMware ESXi, Horizon View, and PCoIP software compatibility matrix lists
Note: This knowledge base article contains information for VMware Horizon view 6.1 and prior. For the latest information please visit the VMware site. You will be able to find matrices relating to the following: VMware Horizon (View)   ESXi - Build …
Knowledge Base Article Advisory Third Party Enhancements Zero Clients
Last modified: September 20, 2023
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Configuration of smart cards with PCoIP Zero Clients and VMWare Horizon
This article is provided to help administrators in setting up smart card authentication in zero clients connecting to VMWare Horizon. This article has been reviewed against the following supported hardware and software versions: VMware Horizon 7.2 PCoIP …
Knowledge Base Article Tutorial Session Security Setup Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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Using HP Anyware PCoIP Zero Clients and Remote Workstation Cards on a direct-connect (no IP) network
Direct-connect (no IP network) configurations, sometimes incorrectly referred to as "home-run networks", refer to a direct connection between 2 devices without network switches/hubs installed using straight through cables via patch-panels. Although zero …
Knowledge Base Article Tutorial Performance Setup Remote Workstation Card Zero Clients
Last modified: September 14, 2023
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How to setup Windows Server 2008 R2 as an 802.1X Authentication Server.
The following guide shows an example Windows Server 2008 R2 configuration for use with the PCoIP Zero Client and PCoIP Remote Workstation Cards. The example sets up a brand new environment including a Active Directory Domain. It is recommended this …
Knowledge Base Article Tutorial Security Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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