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Setting Up Japanese Language and Keyboards

The following tutorial demonstrates how to set up Japanese language and keyboard for Windows PCoIP Software Client and connecting to Microsoft's Japanese Windows Server. Setting up language and keyboard is performed both on the host and client side. Note: …

TROUBLESHOOTING USB peripherals

This article provides a brief list of troubleshooting steps for common issues involving USB peripherals (e.g. DVD drives/burners, keyboards, mice, usb, smart phones, storage devices, hard drives, scanners, printers). This is not intended to be a …

How do I bridge a USB device on a PCoIP Zero Client?

PCoIP Zero Clients locally terminate HID USB devices when connecting to: VMware View virtual desktops, or PCoIP Remote Workstation Cards (host cards) on systems where the PCoIP Host Software is installed and the Local Cursor and Keyboard feature is …

Tera 2 PCoIP Zero Client and PCoIP Remote Workstation Card firmware prerequisites when upgrading to new firmware releases.

Answer Depending on the currently installed firmware version on your Tera2 device, an upgrade to new firmware may require an intermediate firmware upload. To upgrade the PCoIP Zero Client and PCoIP Remote Workstation Card firmware, follow the associated …

Why is my redirected USB device not working after installing or upgrading the Horizon View Agent?

Scenario 1: USB Redirection is not enabled by default in View Agent Starting with version of View Agent 6.1, VMware changed the default status of the USB Redirection feature which is no longer enable by default. …

How do I upload firmware on PCoIP Zero Clients or PCoIP Remote Workstation Card?

This knowledge base article applies to using the Administrative Web Interface (AWI) as the tool used to upload firmware. To upload the firmware using the PCoIP Management Console, refer to Management Console 202x.x (or 1.10.x) administrators' guide and …

USB and Analog audio through PCoIP Zero Clients

This knowledge base article explains analog and USB audio behavior in PCoIP environments. When a USB audio device is used without the local USB audio driver enabled, the USB audio device is remotely bridged to the host. In this case, the audio stream data …

Which webcams are supported by the various PCoIP host/client configurations?

Please note that some webcam models have been found to contain different hardware within the same model (possibly identified by a hardware revision number), causing these webcams to behave differently when connected to a PCoIP Zero Client. Ensure to test …

How to identify which USB port on my PCoIP Zero Client is behind an integrated/internal USB hub?

Scenario In some cases a user will plug a USB device into a port on a PCoIP Zero Client and the device will fail or not work as expected. This is caused when a USB hub is used between the USB peripheral and the PCoIP Zero Client root hub. This is not …

PCoIP TROUBLESHOOTING STEPS: Smart cards and Proximity cards

This article provides a brief list of troubleshooting steps and describes some common issues for smart card and proximity card failures. It is not intended to be a comprehensive troubleshooting guide. Prior to diving into a deep investigation please …

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