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Can multi-factor authentication be used with PCoIP?

Multi-factor authentication systems are supported by Teradici Products. Examples of multi-factor authentication systems are RSA SecurID and Duo. HP Anyware Manager supports multi-factor authentication as secondary authentication via a radius server. …

DHCP IP address lease changes when the PCoIP Zero Client firmware or PCoIP Remote Workstation firrmware is upgraded

Problem Updating PCoIP Zero Client firmware or PCoIP Remote Workstation Card firmware results in a new DHCP IP address lease. The issue will only occur under the following circumstances: Updating a PCoIP Zero Client from firmware 4.7.1 and prior to 4.8.0 …

Can I connect a PCoIP Zero Clients and Remote Workstation Cards via wireless network?

There are a number of options to consider for wireless connection of PCoIP devices such as PCoIP Zero Clients and PCoIP Remote Workstation cards. Wireless Access Point Use a wireless access point (wireless bridge) to connect a PCoIP Zero Client or PCoIP …

How do I enable NTP on PCoIP Zero Clients and PCoIP Remote Workstation Cards?

Enabling NTP is important on the PCoIP Zero Client and PCoIP Remote Workstation Card. NTP is using for the following: Setting the time and date of the PCoIP Zero Client and PCoIP Remote Workstation Card. As there is no battery on the devices, the time and …

How do I gather PCoIP client logs for the HP t410 (and change its logging verbosity)?

The HP t410 Smart Zero Client uses Teradici's PCoIP software. The PCoIP client logs are accessible on a HP t410 client through the on-screen-display. A bundle of log files can be saved to a local USB flash drive connected to the t410 client using the …

Knowledge Base Article Tutorial Setup Zero Clients

Last modified: July 27, 2023

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How to change the Num Lock setting on a PCoIP Zero Client

The num lock ( numlock) setting depends on whether the PCoIP Zero Client is at the On-Screen-Display (OSD) or when in-session. On-Screen-Display operation The "Factory" default setting of num lock can be set by the PCoIP Zero Client OEM during …

Workstation Remote Power Off

Remote power On Tera2 based PCoIP Zero Clients, the remote power off function can be access by pushing the power button briefly. This will bring up an on screen menu that can be cycled via the power button. The only power function available is Workstation …

How do I reset the configuration parameters entered on my PCoIP Zero Client or PCoIP Remote Workstation Card?

Answer: There are four ways to reset the PCoIP Zero Client to default settings which are described below. The PCoIP Remote Workstation card (also known as a PCoIP host card) has one reset procedure also described below. Some network information will be …

What is the impact of power outage during firmware update?

Firmware 5.0.0 and newer Due to additional functionality added to the PCoIP Zero Client over time, there is no longer space for two complete firmware images. To prevent the PCoIP Zero Client from entering an unrecoverable state from a power outage during …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: November 16, 2022

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How do I configure my 4 monitors in the PCoIP Zero Client OSD?

To configure 4 monitors to your preference, follow the steps below. Before you begin, make sure that you know what monitor is connected to what PCoIP Zero Client port number. From the onscreen display (OSD) of your PCoIP Zero Client, browse to Options > …

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