Random Session Disconnects due to Spanning Tree Configuration
Scenario PCoIP sessions experience random session disconnects of some or all clients. Re connection is not always possible straight away.   Cause A Spanning Tree Protocol (STP) re-calculation can cause random session disconnects. STP will cause the …
Knowledge Base Article Troubleshooting Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: December 9, 2022
890
How do I configure a Peer-to-Peer Connection between a PCoIP Zero Client and a PCoIP Remote Workstation Card?
Requirements This article describes the configuration of a peer-to-peer, or dedicated connection between a PCoIP Zero Client and a PCoIP Remote Workstation Card including dual and quad display scenario's. Single or dual display requires a single PCoIP …
Knowledge Base Article Tutorial Session Setup Remote Workstation Card Zero Clients
Last modified: July 31, 2018
841
Where can I find the Imprivata OneSign Appliance verification setting on a PCoIP Zero Client?
Answer: The verification setting is located in the PCoIP Zero Client session tab under the Advanced settings. The OneSign Appliance Verification option will only appear in the Advanced options if the Session Connection Type is correctly selected as shown …
Knowledge Base Article Troubleshooting Session Security Zero Clients
Last modified: April 19, 2023
836
What PCoIP GPO settings in VMware Horizon View take effect immediately after the change is made?
Answer: There are currently 4 GPO settings which changes take effect immediately. These are available in Horizon View 5.2 and are listed below along with links to the individual GPO descriptions. In Horizon View 5.3 an additional GPO was added to this …
Knowledge Base Article Advisory Setup Performance Third Party Enhancements Zero Clients
Last modified: September 3, 2023
797
What is the DHCP request timeout on a PCoIP Zero Client or PCoIP Remote Workstation Card?
The PCoIP Zero Client and PCoIP Remote Workstation Card will attempt to get a DHCP lease 4 times after power on or after the network link comes up. When a PCoIP device is connected to a network with no DHCP server and the DHCP request time-out period …
Knowledge Base Article Advisory Performance Remote Workstation Card Zero Clients
Last modified: July 3, 2020
762
How does competing traffic on the network affect PCoIP performance?
This article outlines how other types of network traffic may negatively impact PCoIP performance. Please refer to  Network session checklist for PCoIP protocol LAN and WAN deployments  for more details on network configuration. On most modern LAN's, …
Knowledge Base Article Tutorial Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
688
How do I improve performance when dragging a window on the screen using firmware pre-4.1.0 and without a PCoIP Hardware Accelerator installed?
Problem While there are many factors that determine desktop performance - see  PCoIP TROUBLESHOOTING STEPS: VMware View Virtual desktop performance  - lower performance of window dragging may be observed in the following environment: VMware Horizon View …
Knowledge Base Article Troubleshooting Performance Zero Clients
Last modified: November 18, 2022
646
What network switch or router queue size should be used?
Network device queues, also known as network buffer's, should be configured to accommodate 50ms to 100ms of PCoIP protocol traffic in total. This assumes that one network device (e.g. switch or router) is congested for a given network path. If the network …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 19, 2023
641