How do I avoid the red "HTTPS" in server address in the Connection Dialog on a PCoIP Zero Client?
All HP Anyware and VMware View 5.1 or newer has connection security requirements that are supported in PCoIP Zero Client firmware 4.0.0 or newer.  There are multiple scenario's with the certificate check that can result in a warning message and/or a red   …
Knowledge Base Article Troubleshooting Security Zero Clients
Last modified: September 3, 2023
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Why does my PCoIP Zero Client indicate that it is unable to verify the View Connection Server's identity after the CA's root certificate has been uploaded via AWI and/or the PCoIP Management Console?
Problem The PCoIP Zero Client is presenting a certificate error when the server's corresponding Root CA or Intermediate Certificate has been loaded into the PCoIP Zero Client certificate store. The PCoIP Zero Client has a certificate check mode configured …
Knowledge Base Article Troubleshooting Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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Alternative method to export the View Connection Server trusted root certificate for upload to PCoIP Zero Clients
The recommended options is to contact the VMware Horizon View administrator to obtain the recommended certificate. If this option is not available, the easiest way to obtain the certificate is to use a web browser and browse to  …
Knowledge Base Article Tutorial Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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What are the DNS SRV records supported by PCoIP Zero Client and PCoIP Remote Workstation Card firmware?
There are four different DNS SRV records that are supported in firmware. pcoip-bootstrap  (PCoIP Management Console 2.x and newer, Firmware 5.x and newer) - The firmware uses this DNS SRV record along with other records to complete the bootstrap process …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 7, 2023
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How do I identify if enhanced logging is enabled on PCoIP Zero Clients and PCoIP Remote Workstation cards?
Answer: Since firmware 4.0.0, enhanced logging has been identifiable in events logs on PCoIP Zero Clients and PCoIP Remote Workstation Cards (also known as a host card). Event log entries of no module selected indicate enhanced logging is not activated …
Knowledge Base Article Tutorial Setup Remote Workstation Card Zero Clients
Last modified: October 27, 2022
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Error block type is not 01 during 802.1x authentication
Problem When the PCoIP Zero Client has been configured for 802.1x authentication including loading the required certificates, the Network Access Controller is rejecting the authentication request with error messages such as The block type of the signature …
Knowledge Base Article Troubleshooting Security Remote Workstation Card Zero Clients
Last modified: September 15, 2023
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Amazon certificate change may affect PCoIP Zero Clients connecting to Amazon WorkSpaces
Problem When connecting to Amazon WorkSpaces, certificate errors are presented to the user. Scenario 1: Users of zero clients that have the Never connect to untrusted servers using the Amazon WorkSpaces session connection type connecting to Amazon …
Knowledge Base Article Troubleshooting Session Security Third Party Enhancements Zero Clients
Last modified: September 3, 2023
1279
FAQ — System Requirements for PCoIP Product and Components
Articles describes the PCoIP products available and provides links to the system requirements found in the more recent documentation for each component. FAQ – Table of Contents What is PCoIP? Key features of PCoIP  . PCoIP products and components Answers …
Knowledge Base Article FAQ Setup HP Anyware Remote Workstation Card Zero Clients
Last modified: December 13, 2023
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Which PCoIP Zero Clients support wake-on-LAN?
Answer: All Tera2 PCoIP Zero Clients support wake-on-LAN, otherwise known as 'WOL,' to turn on PCoIP Zero Clients remotely. To configure, a 3rd party WOL utility software is required to generate WOL packets to send to PCoIP Zero Clients. Also, WOL must be …
Knowledge Base Article Advisory Setup Zero Clients
Last modified: January 19, 2023
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How do I enable IEEE 802.1x Network Authentication in PCoIP Zero Clients and PCoIP Remote Workstation Cards?
1) Identify the certificates used for IEEE 802.1x network authentication in your organization 2) Ensure that the certificates are properly formatted Certificates must be in .PEM format and less than 6 KB Both a client certificate and a server root CA …
Knowledge Base Article Tutorial Security Management Console Zero Clients
Last modified: September 5, 2023
1188