How can I shadow a VMware Horizon View PCoIP desktop session from my vSphere console?
Note: This knowledge base article does not apply to HP Anyware. HP Anyware uses a  Anyware software GPU or a hardware GPU disabling the vSphere Console. In some cases viewing a remote users PCoIP session may be beneficial to troubleshooting an issue. In …
Knowledge Base Article Tutorial Setup Display Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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How do I Set Zero Client password in PCoIP Management Console?
Use PCoIP Management Console PCoIP Management Console is recommended to manage the password setup for zero clients, including enabling the password protection for OSD and AWI, setting the password, and whether or not hiding the Password options from OSD …
Knowledge Base Article Tutorial Authentication Management Management Console Zero Clients
Last modified: September 3, 2023
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Can multiple PCoIP Zero Clients connect to multiple PCoIP Remote Workstation Cards in a workstation/PC simultaneously?
You can install multiple PCoIP Remote Workstation Cards (host cards) into a workstation/PC and have multiple PCoIP Zero Clients connecting to them simultaneously. Each PCoIP Zero Client must have 1 PCoIP Remote Workstation Card. PCoIP Zero Clients can …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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Authentication failures with my eToken/smartcard device and VMware Horizon
Prerequisites eToken devices work based on the scenario in which they are intended to be used and the proper installation of the PCoIP Smartcard feature. Three scenario's are described below after the PCoIP Smartcard installation: PCoIP Smartcard …
Knowledge Base Article Troubleshooting Authentication Security Third Party Enhancements Zero Clients
Last modified: September 14, 2023
2863
What is an acceptable level of packet loss?
Just like VoIP and video conferencing, PCoIP is a real time protocol. Once a packet is lost in transit, there typically isn't time to re transmit before the PCoIP session is impacted. Therefore, the most acceptable level of loss is 0%. Packet loss maybe …
Knowledge Base Article Advisory Performance HP Anyware Remote Workstation Card Zero Clients
Last modified: September 3, 2023
2752
Do PCoIP Zero Clients support multi-factor authentication?
PCoIP Zero Clients support multi-factor authentication when connecting to HP Anyware, PCoIP Remote Workstation Cards, VMware or Amazon WorkSpaces. These can be used in pre-session authentication and in-session/post-session authentication scenarios. Since …
Knowledge Base Article Advisory Authentication Security HP Anyware Zero Clients
Last modified: September 21, 2023
2638
Tera 1 PCoIP Zero Client or PCoIP Remote Workstation card firmware prerequisites when upgrading to new firmware releases.
Answer: Note: HP Anyware Tera 1 PCoIP Zero Client devices and firmware are End of Life. Whist Tera 1 based PCoIP Zero Clients can be upgraded to Firmware 4.7.1 they lack many of the modern security standards for network communication. It is recommended …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 3, 2023
2495
What are the requirements to support pre-session smart card authentication when connecting to VMware Horizon (View)?
Note: With the release of PCoIP Zero Client firmware 6.1.0, the information in the knowledge base article has been moved into the PCoIP Zero Client Administrators' guide to ensure the list is current at the time of each firmware release. See PCoIP Zero …
Knowledge Base Article Troubleshooting Setup Security Session Authentication Third Party Enhancements Zero Clients
Last modified: December 31, 2023
2447
What are the factory default network settings for PCoIP Zero Clients and PCoIP Remote Workstation Cards?
Answer: An OEM may change the factory default network settings. Please refer to your OEM's manual for detailed information. Most devices generally have the following factory default network settings: DHCP enabled Fallback IP address (PCoIP Remote …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 3, 2023
2215